Executive Receptionist - Hospitality

BCforward is currently seeking a highly motivated Executive Receptionist - Hospitality.

Position Title: Executive Receptionist - Hospitality

Location: New York, NY

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 3 Month contract + (Possible contract extension)

Job Type: Contract

• Minimum 2 years' experience in high-end reception, concierge or hospitality services
• Excellent interpersonal and communication skills
• Dedication and desire to provide best in class customer service, with a friendly and outgoing demeanor
• Skills include familiarity with widely-used software packages e.g. Word, Excel, and PowerPoint

• Performs all Executive Receptionists assigned functions, executing an ideal Executive Gallery culture to internal and external clients
• Assist, support and anticipate the needs of resident Senior Leaders and admins
• Register, greet and welcome all visitors
• Reserve and manage conference rooms; set up and break down
• Ensure adequate office supplies and maintenance of the floor including pantry areas and lounges
• Liaison between departments including the dining, lobby reception, audio visual, and facility teams
• Manage hotel desks
• Support admins as they work remotely including answering internal/external calls
• Deliver and promote relevant communications as needed
• Guest relations, problem solving and team member relations
• Provide quality and genuine service by responding to stakeholders and team members promptly, efficiently, and courteously. Follow up and follow through.
• Responding to clients and leadership feedback, in areas relating to Guest Satisfaction. Focusing on improvement regarding feedback.
• Perform any other reasonable duties as required by Leadership
• Flexibility to work early mornings or late evenings as needed

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 220487 when responding to this ad.