IT Software QA Advisor

BCForward is currently looking for IT Software QA Advisor Memphis, TN 38125

Position Title: IT Software QA Advisor in

Location: Memphis, TN 38125

Expected Duration: 12+ Months

Pay Rate: $61/hr

Estimated Start Date: 4/29/2024

PRIMARY PURPOSE:

• To design, develop, maintain, test and debug tests for software and applications; to determine the compatibility and impact of new programs on existing system tests and test plans; to develop expertise in and assume responsibility for one or more specific system functions; to formulate/define system scope and objectives; to devise or modify tests to verify implementation of complex problems; to assume responsibility for project completion; and to provide guidance and training to Quality Assurance Analyst I colleagues.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Becomes familiar with all aspects of the application including reports, parameters, claims management, intake services, carrier/client interfaces and vendor/business partner interfaces.
• Assumes responsibility and develops expertise for a specific area of functionality of the application.
• Defines and establishes quality assurance procedures, standards, metrics reporting and auditing.
• Analyzes user needs as required; leads in the design of tests to verify that end user needs have been met.
• Develops and maintains software test scripts and test plans to verify systems meet the specifications outlines in data processing requests.
• Assesses requirements of insurance carriers and regulatory groups; leads in the design and development of tests to verify system software meets those requirements. Tests and verifies software; assists in testing projects for members of the programming staff.
• Prepares documentation for assigned projects and follows software release procedures.
• Assists in the professional growth of Quality Assurance Analyst I colleagues.
• Follows pre-established standards and guidelines as they pertain to design and development of tests and test plans.
• Maintains up-to-date knowledge of current quality assurance tools and other technology advances.
• Delivers and maintains the highest quality of customer services to our clients.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

Education & Licensing

• Bachelor's degree from an accredited college or university required.
• Information Systems or Computer Science major preferred.
• Experience Eight (8) years of information technology/computer science experience or equivalent combination of education and experience required, including four (4) years of testing/quality assurance experience with two (2) years specialized experience with emphasis on interpreting user requirements, and development of business application tests required.
• Insurance industry experience preferred.

Skills & Knowledge

• Knowledge of client/server applications and claims management systems
• Excellent project management skills
• High level of self-motivation
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Leadership skills
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Ability to work independently
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

• When applicable and appropriate, consideration will be given to reasonable accommodations.
• Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
• Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking
• NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
• The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances.
• Management retains the discretion to add or to change the duties of the position at any time.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 221798 when responding to this ad.