Application Support Specialist in Mississauga at BCforward

Date Posted: 11/4/2020

Job Snapshot

Job Description

Application Support Specialist

BCforward is seeking a highly motivated and experienced Application Support Specialist at Mississauga,Canada

Title: Application Support Specialist

Expected contract duration: 24+ months

Location: Mississauga,Canada

Job Description Summary

  • As part of a large financial institutes Managed Print Services (MPS), the Application Support Specialist will lead, oversee or participate in the global activities of Print Application Support.
  • The Application Support Specialist will be responsible for primarily supporting the following environments
  • WebJet Admin, Pharos Pull Printing, Print Servers, Security Manager, Pharos Document Forensics and other software as required.

Primary Responsibilities:

  • Assist with the day to day management/troubleshooting/fault isolation process for application problems on a 7/24 basis.
  • Ability to identify operational and business risks associated with problem situations/outages and changes.
  • Assist in the investigation and analysis of application operational failures including writing up of incident and root cause analysis reports.
  • Assist with the closure to all production issues raised.
  • Responsible for providing managerial reporting and statistical accumulation of incidents, client requests and other work items.
  • Maintain technical currency by actively seeking out industry trends and organization knowledge to understand alternative approaches / solutions.
  • Manage QA environments (UAT, IST)
  • Develop team management capability and assist in helping set direction and vision for the team.

I must inform you that during the hiring process, we may ask for you to disclose and provide us with various categories of your personal information, including identifiers such as your name and address, professional information, commercial information, education information, and other related information. Please note that we will only use this information to facilitate and complete the recruiting process.

Please share me the updated resumes to

About BCforward:

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Interested candidates please send resume in Word format Please reference job code 116191 when responding to this ad.