CSR/Customer Service Representative in Williamsport, KS at BCforward

Date Posted: 3/26/2020

Job Snapshot

Job Description

CSR/Customer Service Representative

BCforward is seeking a highly motivated and experienced CSR/Customer Service Representative

Position Description:

  • Position involves processing applications and files for potential and current providers, which involves communicating with the providers to answer questions, resolve issues and clarify information as well as directly with the client to review and get approval on applications and updates
  • Must manage multiple tasks and be able to function with strict timelines with minimal supervision.
  • Superior communication skills both written and verbal.
  • Computer proficiency.
  • Accuracy in data entry.
  • High school education or equivalent.
  • Use multiple websites to screen and make determinations about meeting state requirements.
  • Responsible for processing applications and files for potential and current providers.
  • Data entry of all approved information with expectation of less than a 5% error rate.

Location: Topeka, KS 66619

Expected Duration: 2 Months contract with strong possibility of extension

Wage: Hourly, W2

Who to Contact: Nick Johnson

About BCforward

BCforward is currently the largest consulting and minority owned services and staffing firm in Indiana. Headquartered in Indianapolis, BCforward has resources in 47 states and Puerto Rico as well as a global presence in India and Canada. The company provides consulting, outsourcing and staff augmentation services in systems administration, project management, software development, and strategic IT planning. BCforward assures clients on?time delivery of on?budget solutions to their IT?centric outsourcing, staff augmentation and systems solutions needs. Formerly Bucher + Christian Consulting, the company was founded by Justin Christian in 1998. For more information, visit www.bcforward.com

Interested candidates please send resume in Word format Please reference job code 104969 when responding to this ad.