EDI Help Desk in Indianapolis, IN at BCforward

Date Posted: 7/21/2020

Job Snapshot

Job Description

EDI Help Desk

BCforward is seeking a highly motivated and experienced EDI Help Desk.

Job Description:

Under general direction, provides support to the account on the EDI, Helpdesk and Infrastructure phone lines. Works with tier II support for resolution of complex issues. Interacts with network services, software systems engineering, and/or applications development to identify and issues that could impact the EDI area. Ensures HIPAA compliance is meet in all communications. Assists with documentation review and meetings as needed. Recommends changes to reduce user problems.


  • Previous experience working in Windows 2000 or XP, Microsoft Word and Excel
  • Experience in EDI transactions
  • Previous experience in health care claim billing procedures preferred
  • Analytical skills with the ability to identify, research and resolve issues or recommend solutions
  • Strong oral communication skills
  • Proper grammar skills both written and oral
  • Excellent attendance record
  • Ability to learn quickly
  • Time management and multi-tasking skills

About BCforward

BCforward is a minority owned recruiting, consulting and staffing firm headquartered in Indianapolis with offices in 17 states and clients globally. The company was founded in 1998 and is currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. Our team of dedicated staffing professionals have placed thousands of talented people over the 18 years, with retention rates that are consistently higher than the industry average. For more information, visit http://www.bcforward.com.

Interested candidates please send resume in Word format Please reference job code 109787 when responding to this ad.