Enterprise Service Desk Specialist in San Diego, CA at BCforward

Date Posted: 11/7/2019

Job Snapshot

Job Description

Enterprise Service Desk Specialist

BCforward is seeking a qualified Enterprise Service Desk Specialist at Camp Pendleton North, CA

Position Title : Enterprise Service Desk Specialist

Expected Contract length : 02 Months with possibility of extension or Permanent (depends on your client needs and your performance in the contract)

Location : Camp Pendleton North, CA

Job Description/Duties:

  • Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services.
  • One (1) year experience in IT required including at least one (1) year of customer service experience in IT. Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level II. IAT II
Education:

  • High school Diploma or General Equivalency Diploma (GED)

About BCforward:

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

If you are not available or if you know someone who might be a fit for this position from your circle, please do refer them. Kindly pass this email along and send us the resume so we can try to place the consultants based on the suitable roles available

Interested candidates please send resume in Word format Please reference job code 96862 when responding to this ad.