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Field Technical Support

BCforward Queens, NY (Onsite) Contractor
Field Technical Support

BCforward is currently seeking a highly motivated Field Technical Support, Queens, NY opportunity.

Position Title: Field Technical Support

Location : Queens, NY

Anticipated Start Date: 03/11/2024

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 24 Months contract with possibility of Extension

Job Type: Full time [40 Hour's week]- Contract- Onsite

Pay Range: 22.00 /hr. - $ 23.00/hr.

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Requirements:

Software installation, hardware troubleshooting

Job Description:

  • Strong mechanical aptitude, working with tools and various alignment apparatus.
  • Alignment with customer's business needs while maintaining HP's contractual commitments.
  • Ability to troubleshoot various hardware problems logically and systemically technically/mechanically on printers. May also involve third party software, networks, and switches.
  • Able to balance and prioritize multiple activities and issues.
  • Successful cause and effect understanding of financial perspectives on the business.
  • Strong interpersonal verbal/written skills; especially in person, on a customer site. This is critical to relationship building and expectations.
  • Attention to detail and commitment to administrative responsibilities.
  • Exercise solid business-based decision-making skills, taking appropriate risks to ensure that both HP's and the customer's business needs are met.
  • Independent thinking while adhering to standard technological/mechanical and business procedures.
  • Industry / company knowledge that provides solid technology solutions and options to the customer.
  • Ability to evaluate a technical situation while managing the operational challenges quickly and accurately.
  • Working independently and able to re-prioritize tasks/events/commitments quickly based on contract, customer, and business situations. Highly skills at prioritization, planning, working independently all within standard policies and business standards.
Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Keywords:

Breaks Fix, Hardware Trouble Shotting

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 219658 when responding to this ad.


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Job Snapshot

Employee Type

Contractor

Location

Queens, NY (Onsite)

Job Type

Information Technology, Installation - Maint - Repair

Experience

Not Specified

Date Posted

03/05/2024

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