Field Technician in Billerica, MA at BCforward

Date Posted: 3/23/2020

Job Snapshot

Job Description

Field Technician

BCforward is seeking a highly motivated and experienced Field Technician at Billerica, MA

Position Title : Field Technician

Expected Contract length : 6+ Months with possibility of extension

Location : Billerica, MA

Job Description:

  • 6 years minimum of experience in deskside/desktop break/fix support.
  • Previous experience in tech bar/walk-up service a PLUS.
  • Excellent customer service, written, verbal, and communication skills a MUST.
  • Excellent Windows 7/10 and Microsoft Office Suite trouble shooting skills as well has hardware troubleshooting skills required.
  • Must be able to think on their feet, and have the ability to fix a variety of Windows OS issues, Outlook email and calendar issues, and general Office Suite issues. Trouble shoot no boot and possible hardware issues.
  • Investigate account and various password issues to be able to escalate to proper groups for resolution.
  • iOS / Apple mobile (iPhone/iPad) troubleshooting skillset required within an enterprise environment, troubleshooting skillset required - Mobile Iron, Outlook, etc.
  • Service Now experience a PLUS.
  • Possible future service is iDevice screen and battery replacement, skillset in this a PLUS.

Please share me the updated resumes to

About BCforward:

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Interested candidates please send resume in Word format Please reference job code 104804 when responding to this ad.