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Call Center at BCforward

Call Center

BCforward Baton Rouge, LA Contractor
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Call CenterBCforward is seeking a highly motivated and experienced Call Center Representative at Baton Rouge LA Title: Call Center RepresentativeExpected contract duration: 02+ months with possibility of extension or PermanentLocation: Baton Rouge LA Job Description:
  • Provider Enrollment Call Center Specialist
  • Responds to basic customer inquiries and requests
  • Answers telephones and responds to basic customer questions using established methods provided in training.
  • Records call on account history record with details and results of the inquiry
Required Experience:
  • High school diploma or G.E.D.
  • Customer service or other telephone experience
  • Experience working with fax machines, scanners, computer software, and telephone technology
  • Experience working with and skilled in help desk services preferred
  • Medicaid, Medicare, insurance and/or healthcare knowledge a plus
  • Proficient with virtual meeting and chat applications such as Zoom, Team, Skype, and Facetime
  • Good communication skills
About BCforward:BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging

Interested candidates please send resume in Word format Please reference job code 129404 when responding to this ad.


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Job Snapshot

Employee Type



Baton Rouge, LA

Job Type

Customer Service


Not Specified

Date Posted

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