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Call Center Representative/Customer Service Representative at BCforward

Call Center Representative/Customer Service Representative

BCforward Baton Rouge, LA Contractor
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Call Center Representative/Customer Service Representative/CSR

BCforward is seeking a highly motivated and experienced Call Center Representative/Customer Service Representative at Baton Rouge, LA 70809

TRAINING WILL BE ONSITE THEN REMOTE WORK THEREAFTER

Job Description Summary

  • Provider Enrollment Call Center Specialist
  • Responds to basic customer inquiries and requests.

    Essential Job Functions

  • Answers telephones and responds to basic customer questions using established methods provided in training.
  • Records call on account history record with details and results of the inquiry.

    Basic Qualifications

  • High school diploma or G.E.D.
  • Customer service or other telephone experience
  • Experience working with fax machines, scanners, computer software, and telephone technology.
  • Experience working with and skilled in help desk services preferred.

    Other Qualifications

  • Medicaid, Medicare, insurance and/or healthcare knowledge a plus
  • Proficient with virtual meeting and chat applications such as Zoom, Team, Skype, and Facetime
  • Good communication skills

Location: Baton Rouge, LA 70809

Expected Duration: 2 Months contract with strong possibility of extension.

Wage: Hourly, W2

Who to Contact: Nick Johnson -

About BCforward

BCforward is currently the largest consulting and minority owned services and staffing firm in Indiana. Headquartered in Indianapolis, BCforward has resources in 47 states and Puerto Rico as well as a global presence in India and Canada. The company provides consulting, outsourcing and staff augmentation services in systems administration, project management, software development, and strategic IT planning. BCforward assures clients on?time delivery of on?budget solutions to their IT?centric outsourcing, staff augmentation and systems solutions needs. Formerly Bucher + Christian Consulting, the company was founded by Justin Christian in 1998. For more information, visit www.bcforward.com.

Interested candidates please send resume in Word format Please reference job code 129380 when responding to this ad.


 

Recommended Skills

Insurance
Face Time
Medicaid
Customer Service
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Job Snapshot

Employee Type

Contractor

Location

Baton Rouge, LA

Job Type

Customer Service

Experience

Not Specified

Date Posted

04/6/2021
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