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Call Center Representative job in Tulsa at BCforward

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Call Center Representative at BCforward

Call Center Representative

BCforward Tulsa, OK Contractor
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Call Center RepresentativeBCforward is seeking a Customer Service Professional for a remote position in Tulsa, OK!

Available Position: Customer Support Representative

Location: Tulsa, OK

Hours: Ability to work a shift during the hours of operation of 7 AM to 10 PM Central Time, Monday-Friday.

Expected Duration: six month assignment with the possibility of extension or permanent placement

Job Description:
* Answer customer inquiries by providing high-quality responses.
* Efficiently process transactions and track responses to ensure completion.
* Enhance and strengthen relationships between our client and customers by using strong communication skills, keen listening skills and empathy.
* Efficiently access and navigate systems to provide a complete and integrated response to the customer's inquiry.
* Perform responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills.

Required qualifications:
* High school diploma or equivalent.
* Proficiency with PC and Microsoft Office.
* Customer service experience required
* Must be flexible with overtime; shifts may occasionally change based on business needs.
* A passion for serving customers and a personal commitment to attendance in a dynamic, fast-paced environment.

Preferred qualifications:

* Prior call center experience preferred.

Qualifications:

  • If offered the role, this position will require employment screens, employment screens typically background check and drug screen.

About BCforward:

BCforward began as an IT business solution and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full-service personnel solution's organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over the years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

www.BCforward.com

www.facebook.com/bcforward

We must inform you that during the hiring process, we may ask for you to disclose and provide us with various categories of your personal information, including identifiers such as your name and address, professional information, commercial information, education information, and other related information. Please note that we will only use this information to facilitate and complete the recruiting process. This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing to cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to and including both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.

This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to, and including, both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration

Interested candidates please send resume in Word format Please reference job code 133340 when responding to this ad.


 

Recommended Skills

Communication
Active Listening
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Microsoft Office
Microsoft Access

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Job Snapshot

Employee Type

Contractor

Location

Tulsa, OK

Job Type

Customer Service

Experience

Not Specified

Date Posted

05/19/2021
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