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Customer Service Representative at BCforward

Customer Service Representative

BCforward Baton Rouge, LA Contractor
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Customer Service RepresentativeBCforward is seeking a highly motivated and Customer Service Representative at Baton Rouge, Louisiana - 70809Position Title : Customer Service Representative Expected Contract length : 2 Months initially with possible extensionsLocation : Baton Rouge, Louisiana - 70809 Job Description:
  • Candidates must be local to Baton Rouge.
  • Training will be onsite then remote work thereafter
  • Provider Enrollment Call Center Specialist
  • Responds to basic customer inquiries and requests

    Essential Job Functions

  • Answers telephones and responds to basic customer questions using established methods provided in training.
  • Records call on account history record with details and results of the inquiry

    Basic Qualifications

  • High school diploma or G.E.D.
  • Customer service or other telephone experience
  • Experience working with fax machines, scanners, computer software, and telephone technology
  • Experience working with and skilled in help desk services preferred

    Other Qualifications

  • Medicaid, Medicare, insurance and/or healthcare knowledge a plus
  • Proficient with virtual meeting and chat applications such as Zoom, Team, Skype, and Facetime
  • Good communication skills
About BCforward:BCforward began as an IT business solution and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full-service personnel solution's organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over the years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Interested candidates please send resume in Word format Please reference job code 129405 when responding to this ad.


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Job Snapshot

Employee Type



Baton Rouge, LA

Job Type

Information Technology


Not Specified

Date Posted

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