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Customer Service Representative at BCforward

Customer Service Representative

BCforward Tulsa, OK Contractor
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Customer Service RepresentativeBCforward is seeking a highly motivated Customer Support Representative and location at Tulsa Oklahoma 74134 (Remote)Position Title : Customer Support RepresentativeExpected Contract length : 03+ Months with possibility of extension or Permanent (depends on your client needs and your performance in the contract)Location : Tulsa Oklahoma 74134 (Remote) Job Responsibilities
  • Answer customer inquiries by providing high-quality responses.
  • Efficiently process transactions and track responses to ensure completion.
  • Enhance and strengthen relationships between our client and customers by using strong communication skills, keen listending skills and empathy.
  • Efficiently access and navigate systems to provide a complete and intregrated response to the customer's inquiry.
  • Perform responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills.

    Required qualifications:

  • High school diploma or equivalent.
  • Proficiency with PC and Microsoft Office.
  • Customer service experience required.
  • Ability to work a shift during the hours of operation of 7 AM to 10 PM Central Time, Monday-Friday.
  • Must be flexible with overtime; shifts may occasionally change based on business needs.
  • A passion for serving customers and a personal commitment to attendance in a dynamic, fast-paced environment.

    Preferred qualifications:

  • Prior call center experiece preferred.

About BCforward:

BCforward began as an IT business solution and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full-service personnel solution's organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs. www.BCforward.com

Interested candidates please send resume in Word format Please reference job code 133598 when responding to this ad.


 

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Job Snapshot

Employee Type

Contractor

Location

Tulsa, OK

Job Type

Information Technology

Experience

Not Specified

Date Posted

05/19/2021
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