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Customer Service Representative at BCforward

Customer Service Representative

BCforward Baton Rouge, LA Contractor
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Customer Service RepresentativeBCforward is seeking a qualified Customer Service Representative at Baton Rouge, LA(70809) Position Title : Customer Service RepresentativeExpected Contract length : 8 months contract with possibility of extension.Location : Baton Rouge, LA(70809)

Job Description:

Provider Enrolment Call Center Specialist

Essential Job Functions:

* Answers telephones and responds to basic customer questions using established methods provided in training.

* Records call on account history record with details and results of the inquiry

* Responds to basic customer inquiries and requests

Basic Qualifications:

* High school diploma or G.E.D.

* Customer service or other telephone experience

* Experience working with fax machines, scanners, computer software, and telephone technology

* Experience working with and skilled in help desk services preferred

Other Qualifications:

* Medicaid, Medicare, insurance and/or healthcare knowledge a plus

* Proficient with virtual meeting and chat applications such as Zoom, Team, Skype, and Facetime

* Good communication skills

Interested candidates please send resume in Word format Please reference job code 129403 when responding to this ad.


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Job Snapshot

Employee Type



Baton Rouge, LA

Job Type

Customer Service


Not Specified

Date Posted

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