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Customer Service Representative at BCforward

Customer Service Representative

BCforward Baton Rouge, LA Contractor
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Customer Service RepresentativeBCforward is seeking a qualified Customer Service Representative at Baton Rouge, LA(70809) Position Title : Customer Service RepresentativeExpected Contract length : 8 months contract with possibility of extension.Location : Baton Rouge, LA(70809)

Job Description:

Provider Enrolment Call Center Specialist

Essential Job Functions:

* Answers telephones and responds to basic customer questions using established methods provided in training.

* Records call on account history record with details and results of the inquiry

* Responds to basic customer inquiries and requests

Basic Qualifications:

* High school diploma or G.E.D.

* Customer service or other telephone experience

* Experience working with fax machines, scanners, computer software, and telephone technology

* Experience working with and skilled in help desk services preferred

Other Qualifications:

* Medicaid, Medicare, insurance and/or healthcare knowledge a plus

* Proficient with virtual meeting and chat applications such as Zoom, Team, Skype, and Facetime

* Good communication skills

Interested candidates please send resume in Word format Please reference job code 129403 when responding to this ad.


 

Recommended Skills

Web Conferencing
Insurance
Skype
Face Time
Inquiry
Medicaid
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Job Snapshot

Employee Type

Contractor

Location

Baton Rouge, LA

Job Type

Customer Service

Experience

Not Specified

Date Posted

04/7/2021
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