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Product Analyst at BCforward

Product Analyst

BCforward Dallas, TX Contractor
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Product Analyst

Role: Sr. Product Analyst/Sr. Business Systems Analyst - IT Enterprise Data Services(EDS): Data Warehouse and Business Intelligence
Location: Dallas, TX
Duration: 6+ Months


Job Description:
The Cient IT Enterprise Data Services team is seeking an experienced Business Systems Analyst with an extensive background in delivering scalable and robust enterprise integration, data warehouse, and business intelligence solutions for a global company. You will be a key contributor on the Enterprise Data Services team delivering on mission-critical ETL/data warehouse/business intelligence projects that run our global business.

Mandatory Skills
Sr. Product Analyst resourcing request under CSG domain to start anytime from now. I am looking for Sr. Product Analyst/Owner with expertise in Customer Success Domain - who understands Services, Success and Renewals area. It will be based out of Dallas location and to be for 6 months at minimum with potential to extend thru FY22.

Deep Data Analysis experience - SQL skills
Strong Data Warehousing skills
Functional Domain - Customer Success (Support/Services/Renewals)
Business engagement and able to translate that Functional needs to Technical team
BI tools exposure

The successful candidate possesses strong analytical, written, oral, and consulting skills, able to articulate and document functional requirements, technical solutions for business users and the development team. The Business Systems Analyst is a key member of the IT Enterprise Data Services team and will primarily focus on ETL, EDW, and BI across the functional areas. This role is within the Information Technology organization and supports a variety of business units throughout Salesforce.com worldwide. Our ideal candidate must possess the business and technical skills/experience prescribed, enjoy working in a highly dynamic, fast-paced, and high-growth environment, as well as be experienced at managing complex projects in support of an overall EDS program.
Responsibilities
? Engage with the business users at different levels to understand business needs, analyze, document, evaluate and prioritize the requirements and make recommendations on the solution and implementation.
? Drive, develop, and maintain numerous project deliverables that support the program, including functional/non-functional specifications, data mapping/transformation, solution design, process diagram, acceptance criteria, UAT, and other project artifacts.
? Work effectively with the technical/development team and help them understand the specifications/requirements for technical development, testing, and implementation.
? Identify test scenarios, develop test scripts, and execute testing in support of system and User Acceptance Testing (UAT).
? Define, discover, interpret data models, and assist in the design and configure of analytics reporting dashboard to help business users make an informed decision.
? Partner with various business partners and solution teams to evaluate how to best leverage integration, data warehouse, and business intelligence functionality to meet evolving business requirements and information needs.
? Ensure solutions promote simplicity, efficiency, and conform to enterprise and architecture standards and guidelines.
? Provide functional leadership during technology enhancements/upgrades/implementations and work successfully as a liaison with various internal business/technical partners.
? Partner with the support organization to provide training, support, and technical assistance to the operation team and end-users.
? Participate in Agile scrum team, write/enhance/research user stories and be responsible as business lead and central subject matter expert.
? Help streamline work process to improve efficiency and consistency.

Required Skills/Experience

? Bachelor's Degree with 5+ years of hands-on experience as a business system analyst type role implementing and/or leading enterprise software, specifically in the areas of ETL, EDW, and BI.
? Strong background in driving and gathering business requirements, assessments, solutions especially in the areas of data analysis, data extraction/delivery, source/target transformation/mappings, and reporting.
? Possess business functional domain knowledge in areas like Customer Success (Global Support, Services, Renewals) primarily
? Strong understanding of Customer Life Cycle from Purchasing to Adoption, Customer Health metrics, and Renewals processes.
? Experience in working with both the business and technical team, coordinating/leading solution design, development/configuration, and deployment across multi-dimensional teams.
? Strong background in business process analysis, data modeling, and the ability to proactively identify, manage, and correct data quality issues.
? Hands-on experience with databases and using SQL tools like SQL developer, SQLplus, Toad for data query, analysis, and validating test results.
? Experience and knowledge of ETL, EDW, data modeling, and reporting/analytic tools.
? Ability to quickly connect business requirements to the functional capabilities of an application and assess the applicability of different product technologies to business problems; ability to learn new applications and technologies.
? Proven ability to coordinate a diverse set of business users to develop cohesive and streamlined requirements, documentation, and user acceptance criteria.
? Excellent spoken and written communication as well as receptive listening skills, with the ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.
? Excellent team player is able to work with virtual and global cross-functional teams with the flexibility to work in different time zones.

Desired Skills/Experience
? Experience with leading technologies and platforms, such as Salesforce
? Experience in creating reports from tools like Excel, Tableau, Salesforce Einstein (Wave)


Interested candidates please send resume in Word format Please reference job code 124919 when responding to this ad.


 

Recommended skills

Data Mapping
Data Warehousing
Functional Requirement
Acceptance Testing
Data Quality
Business Requirements
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Job Snapshot

Employee Type

Contractor

Location

Dallas, TX

Job Type

Business Development

Experience

Not Specified

Date Posted

02/22/2021
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