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Provider Trainer at BCforward

Provider Trainer

BCforward Trenton, NJ Contractor
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Provider TrainerBCforward is seeking a highly motivated and experienced Desktop support in Alpharetta GA.

Position Title
: Provider Trainer
Expected Duration
: 12+ Months with possibility of extension or Permanent
: Trenton NJ

Job Description:
  • Coordinates and conducts education activities involving providers, Provider Services and other vendors with the objective to modify inefficient claim filing behaviours.
  • Develops, implements, and maintains operational content used to train providers and their office staff and/or billing vendors.
  • Resolves problems proactively to insure compliance with contract terms and, due to system issues, to build trust and strong business relations with all providers.
  • Analyses data to assess the scope of the problem, plan an appropriate approach and measure results.
Job Responsibilities
  • Conducts field visits to provider's offices proactively and in response to business issues including, but not limited to, claims processing, policy application and reimbursement issues.
  • Attends and supports appropriate Provider and Vendor Committee meetings. Participates and attends Community or Provider sponsored events representing the company or the customer/client.
  • Responds to provider issues in writing, telephonic and in the provider's office. This includes issues relating to all aspects of claims filing, reimbursement, and dispute resolution as defined in customer/client contract, application of payment or medical policies.
  • Meets and retains all quality and production standards set by management and/or customer.
  • Handles special projects in a timely and proficient manner.
  • Builds positive and collaborative relationships with providers.
Job Requirements:Knowledge, Skills and Abilities ( List all knowledge, skills and abilities that are necessary to perform the job satisfactorily)
  • Leadership qualities
  • Good analytical skills
  • Ability to multi task in a high paced environment
  • Excellent organizational, and verbal and written communication skills
  • Ability to abide by policies
  • Ability to maintain attendance to support required quality and quantity of work
  • Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
  • Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers
  • Required Education: HS Diploma Required
  • Experience: 3-5 years of customer service experience 2 years Medicaid or Commercial insurance experience.
  • Experience with Microsoft Office and internet navigation Ability to work a flexible schedule Excellent organizational skills
About BCforward:BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Interested candidates please send resume in Word format Please reference job code 133518 when responding to this ad.


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Trenton, NJ

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Not Specified

Date Posted

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