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Salesforce Admin
BCforward is currently seeking highly motivated Saleforce CRM admin (REMOTE)
Title: Saleforce CRM admin
Location: REMOTE
Duration: 3+ Months (Expected)
Summary:
POSITION RESPONSIBILITIES:
*Work with business partners to realize full capabilities of Salesforce.com CRM to meet business requirements and implement efficient workflows
*Participates in the development and document of functional, technical requirements as well design reviews
*Responsible for creating standard and ad-hoc reports and dashboards
*Design, build and support configurations within Salesforce.com CRM applications
*Develop user stories for the development of additional CRM system functionality
*Facilitate continued enhancements of Salesforce.com, aligning with business processes and business reporting requirements
*Create and manage work flows, approval processes, and campaigns within Salesforce.com
*Engage & utilize Salesforce.com premiere support for maintenance & configuration support
*Facilitate continued enhancements of Salesforce.com, aligning with business processes and business reporting requirements
*Create and administer profiles, permission sets, users, groups
Responsible for data management within Salesforce.com applications
*Participate in project planning activities to provide input on work effort and cost estimates
*Responsible for leading User Acceptance Testing (UAT) and managing go-live activities with IT and business units
*Develop and deliver innovative solutions while utilizing best practices and governance
*Provide support for production environment including incident management and resolution
REQUIRED QUALIFICATIONS
*Bachelor's Degree
*7+ years of CRM experience and at least 4+ years of experience working with Salesforce.com as an administrator
*Certified Salesforce.com Administrator (ADM-201)
*Certification in Force.com Developer
*Expertise of Salesforce.com best practices and governance standards
*Working knowledge of APEX (classes and web services), Visual Force, Salesforce APIs, SOQL, Force.com platform
*Strong understanding of release management and change control processes
*Strong technical understanding of functional and technical system architecture
*Strong working knowledge of Salesforce.com platform out-of-the-box functionality and configuration
*Relevant project work experience across multiple operational and/or technology areas and services
*Strong organizational skills
*Strong communication skills including written and verbal
*Highly motived, excels in a team environment, innovative individual able to work independently with minimal supervision
*Results-oriented, timeliness, attention to detail and accuracy
*Experience with software development delivery methods (Waterfall, Iterative, Agile, Lean, etc.) and tools preferred
*Excellent interpersonal skills, positive attitude, negotiation, conflict resolution, risk management skills required
*Experienced in Microsoft Office tools
*Proven experience working in a matrix environment, working with multiple stakeholders, as well as possess leadership presence
*Strong definition, planning, scheduling, prioritization and organization skills
*Possesses excellent people management skills with the ability to influence a range of audiences
*Excellent analytical, diagnostic and problem solving skills
DESIRED QUALIFICATIONS
* Certification in Advanced Developer and Advanced Administrator
* Direct work experience in financial services and/or insurance industry
Mir Ali
www.BCforward.com
www.facebook.com/bcforward
We must inform you that during the hiring process, we may ask for you to disclose and provide us with various categories of your personal information, including identifiers such as your name and address, professional information, commercial information, education information, and other related information. Please note that we will only use this information to facilitate and complete the recruiting process. This posting is not an offer of employment. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format Please reference job code 125188 when responding to this ad.