Customer Service Representative

BCforward is currently seeking a highly motivated Customer Service Representative in Indianapolis, IN 46241

Position Title: Customer Service Representative
Location: Indianapolis, IN 46241
Shift Timing: Mon Friday 40.00 Hours Per Week
Anticipated start date: 1-2 Weeks
Duration: 6 Months contract and the possibility to be extended the contract.
Pay Rate: $18.00 - $19.00 on W2

Duties and Responsibilities:
High school diploma or equivalent, plus two (2) years post-secondary education in business, communications, or a related field. Alternatively, at least two years as a Program Coordinator 5 with the Department of Revenue may meet the requirements for this position.
Excellent communication skills, both oral and written.
Advanced knowledge of wheel and axle weight configurations in accordance with federal bridge standards.
Advanced knowledge of numerous permit class types, vehicle configurations, and general and special requirements for each vehicle class and type.
Proficient knowledge of Indiana Code relating to permitting and a thorough knowledge of the Federal Motor Carrier Regulations.
Proficient communication skills and customer service abilities.
Ability to comprehend technical written materials and communicate them in everyday terms.
Proficient knowledge to accurately analyze routes using state, bridge, and width maps, vehicle weight configurations, and safety.
Advanced knowledge of the ACD telephone system.
Proficient knowledge of ethics and confidentiality laws.
Supervisory Responsibilities/Direct Reports:
The incumbent reports directly to the supervisor.

Interested candidates please send resume in Word format Please reference job code 229952 when responding to this ad.