Business Analyst IV

Business Analyst IV

BCForward is currently seeking a onsite motivated Business Analyst IV at Sunnyvale, CA 94089, USA.

Position Title: Business Analyst IV

Location: Sunnyvale, CA 94089

Anticipated Start Date: ASAP

Please note this is the target date and is subject to change. BCForward will send official notice ahead of a confirmed start date.

Expected Duration: 12 Months

Job Type: [>%3D40 weeks] [Contract] [Onsite].

Pay Range: $70 - $75/hr. on W2.

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Title: Business Analyst IV

Duration: 12 months

Location: Onsite - Sunnyvale, CA 94089

Job Description:

• The Service Operations Outbound Fulfillment Manager is responsible for managing the relationships, processes, and data flow between operations, planning, business, logistics, and partners.
• In this role, you will collaborate with cross-functional teams (XFN) to develop balanced fulfillment execution plans at all channel levels and for all accounts within the channel.
• You must understand and consider channel requirements and Weeks of Supply (WOS) target strategies and work cross-functionally to identify and resolve challenges as required.
• Additionally, you will work closely with operations to align warehouse, logistics, and pick/pack/ship plans with the required shipment plans. As part of this role, you will also drive and support activities related to product data maintenance for work definitions and Service Bill of Materials (SBOM) updates across Client systems, management of inventory sub-transfers and publication of monthly returns forecasts to our global service centers.
• Successful execution in this role directly impacts customer in-stock rates, On-Time Delivery (OTD), fulfillment costs, warehouse utilization, labor, and more.

  Key Responsibilities:

• Manage day-to-day operations in partnership with suppliers
• Oversee end-to-end order management and fulfillment execution
• Develop relationships, processes, and data flow between fulfillment and operations
• Provide planning inputs and outputs within our service centers (Service Operations sites)
• Contribute to warehouse and transportation capacity planning
• Ensure Finished Goods (FG) inventory and supply availability
• Serve as the single point of contact for the Customer Support team and business
• Manage transactions in Oracle in support of order shipments
• Define and maintain work definitions in Oracle and maintain Service Bill of Materials (SBOM) updates across systems
• Report on Key Performance Indicators (KPIs) for order fulfillment
• Provide regular and ad hoc reporting as required
• Coordinate supply allocation, order drop, and order prioritization
• Support Retailer and Telco accounts

Minimum Qualifications:

• Proficient in written and verbal communications in English
• Experience with order management and order entry in an ERP system such as Oracle, SAP, or others
• Expertise in Excel and experience retrieving insights/reports from data portals

Top 3 must-have HARD skills

• Advanced MS Office Skills
• Data analytics and problem solving
• Inventory management

Good to have skills

• Oracle or Fusion experience
• Tableau dashboards experience

Years of experience needed

• 3-5+ years' experience

BCForward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCForward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCForward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 239108 when responding to this ad.

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