Application Support Specialist

BCforward is currently seeking a highly motivated Application Support- Intermediate for an opportunity in New York NY

Position Title: Application Support- Intermediate

Location: New York NY (Onsite)

Expected Duration: 12 Months Contract

Job Type: Contract, [On-Site]

Pay Range: [$46] to [$49]

Skills (required):
Summary
Working as an Application Support specialist means you'll use both creative and critical thinking skills as well as problem solving skills to maintain and continuously improve our global application systems. You would support application systems that are crucial to the daily operations of the firm. You will also your technical skills (mostly Python and DevOps) to deep dive into front office flow related application issues and build/enhance software solution to improve the support experience for our business users.

Qualifications

BS/BA degree or equivalent industry experience
Trade floor support and Problem solving - Primary role is problem solving, application and trade floor support.
Knowledge of business concepts related to front office trading, risk, pricing and booking would be a plus, especially in FX and Commodities areas.
Basic working knowledge of production incident management, root cause analysis (RCA) and related follow ups to ensure closure of the issue would be a plus
Collaboration - Role implies collaboration with all levels of seniority including the developers, business users (including traders) and global production management teams. Ability to work collaboratively in teams and develop meaningful relationships at work.
Development and debugging skills - Ability to debug production issues by digging into the application code (mostly Python) and software development using DevOps methods would be a plus.
Skills: Problem solving and application support- Basics of finance industry- Basic programming skills, Python preferred- Knowledge of front office trading would be a plus- Good communication skills
What do we do?

The CCEM (Commodities, Currencies & Emerging Markets) Production Management team is a DevOps modelled application support team responsible for the front-office trade floor support and stability & resiliency of the global CCEM applications (Athena). We are a truly global team of 25+ members with the presence in AMER, EMEA and Asia and we use follow-the-Sun model.

In New York and Houston, we interact directly with the Front Office traders, Middle office users as well as with our Application Development (AD) and Global Infrastructure partners. The CCEM business is a fast growing one and it relies heavily on the technology - agility and high availability (stability) of our application software. Our team's key focus is automation and tooling using DevOps principals that will continuously eliminate repeat work and enhances our productivity on YOY basis.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 7,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 236799 when responding to this ad.