Technical Writer

Technical Writer

BCforward is currently seeking a highly motivated Technical Writer for a opportunity in Spring, TX (Hybrid)!

Position Title: Technical Writer

Location: Spring, TX (Hybrid)

Anticipated Start Date: 10/15/2024

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 24+ months contract + Renewable

Job Type: [FULL TIME (>%3D40 HRS WEEKLY) [CONTRACT], [Hybrid, 1-2 days a week]

Pay Range: $43-$45/hr only on W2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:
Tasks/ responsibilities:

• Primarily tactical execution of developer documentation strategy. Design / build / test / measure internal developer documentation features to support various programs (developer portals, team handbooks, end-user documentation for developer tools)
• This technical writing position is not a typical one - involves a wide range of skills that don't always involve writing. Will be contributing to an "ecosystem" of documentation, resources and touchpoints for developers.
• Develop strong working relationships across various software organization (business units) using our tools and services.
• Collaborate with product managers, program managers, architects, developers, and support engineers to understand product direction and customer needs
• Research, test, and document feature sets for a technical audience
• Understand, exercise, and document APIs, libraries, and applications
• Investigate, implement, and document ways to improve tool sets and processes
• Actively participate in all agile planning processes
• Solicit developer / end-user feedback in various forums such as focus groups or surveys; may implement/monitor feedback mechanisms

Skills Required:

• Knowledge of APIs and API documentation
• Knowledge of CI/CD a plus
• Web design and development basics (CSS, HTML, navigation), Gutenberg or other block editor, React and docs-as-code knowledge (MkDocs, Docusaurus, etc.) a plus
• Some coding experience definitely a plus
• GitHub experience
• Confluence wiki experience
• Stack Overflow experience a plus
• Office 365 (SharePoint, MS Teams, PowerPoint etc.)
• Video editing skills a plus
• knowledge of docs measurement tools and metrics (such as Google Analytics) is ideal

Attitude/ Mindset:

• Fast learner!
• Customer or End-user focus (developer experience)
• Comfortable with stakeholder communication at different levels
• Comfortable presenting to engineers, product managers or management

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Keywords:

Technical Writer

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Providing support to resources within the Print Quality organization. Scheduling meetings, room reservations, travel arrangements, purchasing and expense management. Excellent time management skills, prioritizing multiple requests.

Interested candidates please send resume in Word format Please reference job code 229828 when responding to this ad.

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