Office Clerk General II

Office Clerk General II

BC Forward is looking for Payroll Clerk (Office Clerk General II) in Burlington, NC 27215

Position Title: Payroll Clerk (Office Clerk General II)

Locations: 458 South Main Street, Burlington, NC 27215

Anticipated Start Date: 02/19

Expected Duration: 6 Months

Job Type: Contract with possible extension

Shift: 8am - 5pm or 7:30am - 4:30pm

Pay Rate $19.00/hr. on W2

Need: Min 2yrs of Payroll /Garnishment Experience

Job Description:

The Office/Mail Clerk plays a vital role in ensuring the smooth operation of office activities by managing communication, maintaining records, and distributing mail. This position involves handling customer inquiries, organizing office data, and supporting administrative tasks. The ideal candidate will be highly organized, detail-oriented, and possess excellent communication and multitasking skills.

Key Responsibilities:

• Communication: Serve as the primary point of contact for customers, employees, and other individuals by answering questions, providing information, and addressing complaints in a professional manner.
  
• Mail and Inventory Management: Sort and distribute incoming and outgoing mail. Maintain and update inventory records, ensuring accuracy and organization.
  
• Record Keeping: Compile, copy, sort, and file records of office activities, business transactions, and other relevant data.
  
• Data Management: Compute, record, and proofread data, records, and reports to ensure accuracy and completeness.
  
• Administrative Support: Maintain and update filing systems, mailing lists, and databases. Assist with payroll records and other administrative tasks as needed.
  
• Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining positive relationships with clients and colleagues.
  
• Technology Use: Utilize computer applications such as Microsoft Word, Excel, and PowerPoint to create documents, manage data, and prepare reports.
  

Required Skills:

Detail-oriented

Payroll/Garnishment experience

Position: Payroll Department
Responsibilities:

• Distribute and manage incoming mail.
  
• Process Verification of Employment (VOE) requests.
  
• Handle and respond to emails from the Legal team.
  
• Upload documents to the ADP Wage Garnishment portal.
  
• Manage Broadspires-related tasks.
  
• Respond to HR tickets in a timely manner.
  
• Perform additional duties as assigned by the Team Lead or Director.
  

Preferred Qualifications:

• Experience with Workday and ADP SmartCompliance is highly preferred.
  

Required Skills:

• Strong verbal and written communication skills.
  
• Excellent multitasking and time management abilities.
  
• Customer service-oriented with strong interpersonal skills.
  
• Ability to work independently and maintain confidentiality.
  
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  
• Attention to detail and strong organizational skills.
  

Education and Experience:

• High school diploma or GED required.
  
• 2-4 years of experience in administrative or customer service roles preferred.
  

This role is ideal for a proactive individual who thrives in a fast-paced environment and is committed to supporting office operations with efficiency and professionalism.

Benefits:

BCForward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCForward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCForward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 235648 when responding to this ad.

---