Project Manager V

Project Manager V

BCForward is currently seeking a highly motivated Project Manager V in Menlo Park, CA/ NYC/ DC/ SEA the United States.

Position Title: Project Manager V

Location: Menlo Park, CA/ NYC/ DC/ SEA

Anticipated Start Date: ASAP

Please note this is the target date and is subject to change. BCForward will send official notice ahead of a confirmed start date.

Expected Duration: 3 Months

Job Type: [>%3D40 weeks] [Contract] [ONSITE].

Pay Range: $95 - $105/hr. on W2.

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Role: Project Manager V
Location: MPK/ NYC/ DC/ SEA
Duration: 03+ Months Contract with possible extension

Job Description

The Product & Regulatory Operations org is a vital part of Client commitment to user and business safety on its platforms, delivering operations for emerging and critical priorities across Client and Global Operations and in close partnership with product/eng, legal and XFN stakeholders.

The WhatsApp Operations team mission is critical in ensuring Client compliance and facilitates readiness for key legal and regulatory requirements. These critical obligations impact financial matters, online safety, scams, privacy matters, and global emerging regulations. This group creates processes to mitigate risks through increasingly efficient, scalable operations and use of cutting-edge technology.

As a Project Manager within our Trust and Safety team you will help set goals and priorities for core operational workflows, measuring the health and effectiveness of enforcement and legal/regulatory notice and takedown regimes against harms impacting our users. You will set strategy for key program investments to increase efficiency and improve operational processes and maturity. You will address new and emerging risks, and bring a product-driven mindset to balancing legal and regulatory obligations. A strong candidate will be highly effective at cross-functional leadership, influencing strategy, and ensuring strong workflow health and operational excellence.

Responsibilities:

• Set goals and execute strategy as a business owner for a core legal & compliance operational workflow(s), measuring effectiveness via metrics and key performance indicators, tracking resourcing and capacity and monitoring the overall health of the program.
• Build out and strengthen operational processes and systems to deliver on efficient reporting, innovative risk mitigation, and operational health.
• Program management to identify opportunities and see challenges before they arise, predict roadblocks, strengthen cross-functional relationships, and execute on plans.
• Ideate and inform development of team goals. Work with team members on strategies for executing, measuring progress and sharing results that enable the team to identify efficiency gains and improvements, while developing and partnering on upstream product-driven solutions at scale.
• Expertly negotiate, assess, and communicate trade-offs for operational decisions with the broader cross-functional team to optimize processes and increase maturity.
• Hold stakeholders accountable when progress on operational readiness is in jeopardy, while maintaining respectful relationships in difficult situations.
• Drive effective, concise and persuasive program communications, including root cause analysis, internal/external escalations coordination and communications to leadership, and business recommendations for broader stakeholder groups.
• Understand Client strategic, legal and compliance position and deliver outcomes that are aligned with our mission and recognized best in the industry.

Minimum Qualifications:

• 10+ years of relevant experience working in consulting, strategy, operations or equivalent program management experience or educational degree in project management, business, marketing, finance or operations - with particular focus on legal & compliance;
• Effective critical thinking and experience leveraging data to anticipate and unblock problems and drive solutions
• Experience in the Legal, Public Policy or Regulatory space (including operations, audit, control/safeguard management, etc.)
• Proven time-management and organizational skills
• Experience working with teams to develop and improve operational systems and tools
• Experience driving collaboration of cross-functional teams, coordinating effectively, and inspiring others
• Experience resolving conflicts by finding win-win scenarios, identifying tradeoffs, and setting clear priorities
• Experience in controlling risk and setting priorities
• Experience communicating effectively

BCForward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCForward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCForward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 234899 when responding to this ad.

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