IT Software QA Advisor

Required:

• 8+ years of QA experience
• Leadership experience (leading meetings, attending project meetings, tracking production defects, and reviewing testing documents)
• Strong communication skills
• Strong organizational skills
• Proficiency in SQL/Oracle
• Strong troubleshooting skills
• Basic Unix experience
• Manual testing expertise

Preferred:

• Experience with Progress language
• Quality Center/ALM
• SharePoint
• Smartsheet for project tracking

Primary Purpose

To design, develop, maintain, test, and debug tests for software and applications. This role involves determining the compatibility and impact of new programs on existing systems and test plans, developing expertise in and assuming responsibility for one or more specific system functions, formulating and defining system scope and objectives, devising or modifying tests to verify the implementation of complex problems, assuming responsibility for project completion, and providing guidance and training to Quality Assurance Analyst I colleagues.

Essential Functions and Responsibilities

• Gain familiarity with all aspects of the application, including reports, parameters, claims management, intake services, carrier/client interfaces, and vendor/business partner interfaces.
• Assume responsibility and develop expertise for a specific area of application functionality.
• Define and establish quality assurance procedures, standards, metrics reporting, and auditing.
• Analyze user needs as required and lead the design of tests to verify that end-user needs have been met.
• Develop and maintain software test scripts and test plans to ensure systems meet the specifications outlined in data processing requests.
• Assess requirements of insurance carriers and regulatory groups, leading the design and development of tests to verify compliance.
• Test and verify software; assist in testing projects for members of the programming staff.
• Prepare documentation for assigned projects and follow software release procedures.
• Support the professional growth of Quality Assurance Analyst I colleagues.
• Follow pre-established standards and guidelines related to the design and development of tests and test plans.
• Maintain up-to-date knowledge of current quality assurance tools and technology advancements.
• Deliver and maintain the highest quality of customer service to clients.

Additional Functions and Responsibilities

• Perform other duties as assigned.
• Support the organization's quality program(s).
• Travel as required.

Qualifications

Education & Licensing:

• Bachelor's degree from an accredited college or university required.
• Major in Information Systems or Computer Science preferred.

Experience:

• Eight (8) years of information technology/computer science experience or an equivalent combination of education and experience required.
• Minimum of four (4) years of testing/quality assurance experience, including two (2) years of specialized experience focusing on interpreting user requirements and developing business application tests.
• Insurance industry experience preferred.

Skills & Knowledge

• Knowledge of client/server applications and claims management systems
• Excellent project management skills
• High level of self-motivation
• Excellent oral and written communication skills, including presentation skills
• Proficiency with Microsoft Office products
• Strong leadership skills
• Analytical and interpretive skills
• Strong organizational and interpersonal skills
• Ability to work independently and collaboratively within a team environment
• Ability to meet or exceed performance competencies

Work Environment

Mental:

• Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion
• Ability to handle work-related stress and manage multiple priorities simultaneously
• Strong ability to meet deadlines

Physical:

• Computer keyboarding: travel as required

Auditory/Visual:

• Hearing, vision, and verbal communication

Interested candidates please send resume in Word format Please reference job code 246588 when responding to this ad.