Client Center Coordinator/Event Planner

BCforward is currently seeking a highly motivated Client Center Coordinator/Events Planner for an opportunity in Winnetka, IL!

Job Title: Client Center Coordinator/Events Planner
Location: Winnetka, IL 60093
Job Type: Contract
Duration: 3-6 months, and possible extension or conversion to full-time based on performance
Pay Rate: $30/hr. on W2
Timings: 9 AM and 5 PM
Start Date: ASAP

Job Description:

Collaborate and interact effectively with the firm's senior management, middle management, and customers. Provide strategic input and recommendations to the business group on event development. Maintain partnering relationships with internal business partners such as Food Services, Conference -Services, Audio Visual, Security, and Facilities. Manage all aspects of events including but not limited to: internal consulting, concept proposal development, site selection via RFP process, vendor negotiation, contract administration (including controlling risks associated with attrition and cancellation), hotel management, air/ground travel, total logistics coordination (menus, setup, decor, audio visual), creative writing for invitation, input on graphic design and website development, printing, registration management, coordination of speakers, giveaways, entertainment, activities, and travel staff.

Responsibilities:
This role will assist with the daily operations of the Client Center. Responsibilities will include (but are not limited to):
* Assist, tend to, and anticipate guest needs by responding to all questions and requests in a timely manner
* Understand, follow, and implement all client center policies and procedures
* Work closely with internal partners including the kitchen, security team, audio visual team, events team and facility teams
* Co-manage EMS (Event Management System)reservation software and oversee the execution of daily meetings and events
* Inspect the spaces daily, complete facilities requests as needed and follow up for completion
* Understand and Communicate daily set ups to appropriate parties
* Maintain a high level of cleanliness, organization, and attention to detail in the space and event rooms
* Manage inventory of pantry, and maintain working knowledge of beverage service and catering
* Understand food prep and health and safety rules, regulations and best practices
* Assist in surveying guest experience and proposing solutions based on feedback
* Various administrative tasks such as invoice processing, scheduling maintenance calls with vendors, and order kitchen, banquet, and office supplies among others
* Flexibility to work early mornings or late evenings as needed
* Manage the Client Center reservation books, including reporting and metrics
* Oversee Client Centers daily meetings and events
* Implement, develop, and follow Client Center protocols and procedures (meet
and greet, security protocols, catering set-up, client management)
* Liaise with catering partners and any applicable back-of-house staff
* Survey client experience and propose solutions based on feedback as needed

Required qualifications, capabilities, and skills:
* Bachelor's degree preferred
* 2-3 years of hospitality and/or administrative experience; event planning, catering, membership club, or hotel experience preferred. Excellent time management and written/ verbal communication skills
* Proficiency in Excel, PowerPoint and Word
* Ability to work flexible hours and meet deadlines

Benefits:

• BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

• Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
• BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
• BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
• To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
• This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 249637 when responding to this ad.

---