Application Support Analyst

Application Support Analyst

BCforward is currently seeking a highly motivated Application Support Analyst for a Irving, TX Opportunity.

Position Title: Application Support Analyst

Location: Irving, TX

Anticipated Start Date: 4/10/2023

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 6 Months and possibility for Conversion

Job Type: Contract - [FULL TIME (40 Hours a week)]

Pay Range: $65/hr-$75/hr

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Responsibilities:

Application Support Analyst

Manager Notes:

Looking for 5 + years in application Support working with ETL tools preferably Ab Initio (but others would work too)

MUST have good skills in Unix (shell) script writing and Oracle SQL scripts writing.

This profile would be more on the application development side and will not be a a system admin (so do not send SA's)

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

* Perform technical operational tasks on routine basis within OLA.

* Trouble shooting issues reported by users and issues self-detected within SLA Independently resolve all known issues and 80% of newly occurred issues, including data investigations.

* Monitoring and recover all processes.

* Maintain environment stabilities

* Coordinate with Level 3 ad Development team on resolving issues in PROD environment and provide feedback.

* Collect environment improvement points and provide a plan to Development team and application owners.

* Planning and coordinating release knowledge sharing, migrations, disaster recovery Documentations

* Provide knowledge and support training for new team members

* Develop support-script and simplify-issue-investigation scripts

* Take lead on new implementations and rollouts

Qualifications:

* 4+ years of experience in application development and/or Application support

* 3+ years in Ab Initio and Database related projects

* 3+ years with Unix commands, Oracle SQL, PL/SQL, ETL, WebSphere, job scheduling tools, system monitoring tools like App Dynamic

* Knowledge on IT service process ITIL and have mindset of DevOps

* Knowledge on Abinitio, Hadoop and shell scripting is preferred

* Knowledge on Finance accounting domain

* Strong oral and written communication skills.

* Attention to detail troubleshooting Log analysis skills though out application components

* Willing to work flexible hours.

Education:

Degree in Computer Engineering, or equivalent experience

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 199896 when responding to this ad.

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