Community Resource Coordinator II

Community Resource Coordinator II

BCforward is currently seeking a highly motivated Community Resource Coordinator II for an opportunity in Atlanta GA 30339!

Position Title: Community Resource Coordinator II

Location: Atlanta GA 30339

Anticipated Start Date: [2/10/2025]

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 3 months of contract

Job Type: [FULL TIME (>%3D30 HRS WEEKLY, [CONTRACT TO HIRE], [ONSITE]

Pay Range: [$20.00] - [$25.00]

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Requirements:

• Experience in community outreach, social work, or related fields
• Bilingual proficiency
• CERTIFICATION as a Community Health Worker (CHW)

Job Description:

Primary Purpose:

The Community Resource Coordinator II supports community connection activities by linking members to essential community resources, addressing Social Determinants of Health (SDOH) barriers, and facilitating care management efforts. This role emphasizes cost-effective solutions, health education, and community engagement to promote member well-being.

Key Responsibilities

• Member Support:
• Connect members to known community and care resources in a cost-effective manner.
• Conduct non-medical assessments (e.g., home safety, transportation, and employment) to identify and address care barriers.
• Assist members in navigating community resources and provide health education when appropriate.
• Conduct outreach via phone and in-person visits, including locating hard-to-reach individuals.
• Community Engagement:
• Build partnerships with community organizations to address member needs.
• Coordinate and participate in community events across designated regions, potentially extending statewide.
• Documentation and Compliance:
• Maintain thorough records of community resources in alignment with health plan requirements.
• Document member interactions and assessments to support clinical team efforts.
• Team Collaboration:
• Work closely with clinical teams, including nurses and social workers, to provide non-clinical support.
• Support member-related correspondence and educational material development.

Qualifications

Required:

• High School Diploma or equivalent.
• 1-2 years of relevant experience in community outreach, social work, or related fields.
• Reliable transportation and willingness to travel extensively (80% field-based).

Preferred:

• Bilingual proficiency.
• Certification as a Community Health Worker (CHW).
• Knowledge of community resources within Georgia.
• Experience in managed care or healthcare environments.
• Strong communication, organizational, and service coordination skills.

Additional Information

• Training: Mandatory compliance and role-specific training.
• Metrics: Success will be measured by a target of 60% successful home visits per month.
• Internal and External Interactions: Frequent collaboration with members, community organizations, and internal clinical teams.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

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About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 234200 when responding to this ad.

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