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Lockbox Specialist (Level I)

BC Forward Charlotte, NC (Onsite) Full-Time
$18.00/Hour

Job Title: Lockbox Specialist (Level I)

Location: Dallas, TX (Dallas Infomart)

Duration: 12 months, onsite 5 days per week

Shift: Friday-Tuesday, 9:15 PM-5:45 AM

Pay Range: $18.00 (W2)

Job ID: 371735

Parking Options:

Open lot, no fee, 24-hour security

Paid garage across from building, $4/night

Building garage with badge access after onboarding, no fee, 24-hour security

Note: Candidates must list the location on the resume.

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Lockbox Specialist (Level I) to join our operations team. The ideal candidate will have strong experience in high-volume document scanning and imaging and a proven ability to operate and maintain high-speed scanning machinery in a deadline-driven production environment.

Responsibilities:

  • Scan and image customer and client documents received via US mail, overnight mail, and local courier.
  • Operate high-speed scanning machinery and perform routine user maintenance.
  • Ensure accurate image quality and indexing per departmental guidelines, including workflow identification and document retention.
  • Perform Match and Compare, HealthLogic Match and Compare, and Special HealthLogic Match and Compare per client requests.
  • Extract documents from envelopes and identify exception transactions.
  • Handle cash, credit card payments, and foreign items in compliance with controls.
  • Work effectively in a continuous production environment, including prolonged sitting.

Required Skills & Qualifications:

  • Ability to lift up to 20 pounds.
  • Basic PC knowledge and data entry accuracy.
  • Proven performance in fast-paced, deadline-driven operations.
  • Experience with routine machine maintenance.

Preferred Skills:

  • Prior lockbox, remittance, or high-volume mailroom experience.
  • Familiarity with HIPAA and PCI handling protocols.

Commitments:

  • Adhere to policies, procedures, and the Risk Framework.
  • Stay informed of key priorities and business updates.
  • Ensure compliance with HIPAA and PCI requirements.
  • Demonstrate values that support our culture.

Additional Details:

Hours per Day: 8

Labor Type: Admin/Clerical

Respond by Date: 04/20/2026

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

  • Competitive compensation and benefits.
  • Opportunities for growth with global clients.
  • A supportive, inclusive culture that values innovation and people.
  • Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume or contact:

Email:

Phone:

(317) 854-6486

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Salary Details

This salary was provided in the Job Posting.
$18
Hourly Salary

Job Snapshot

Employee Type

Full-Time

Location

Charlotte, NC (Onsite)

Job Type

Banking

Experience

Not Specified

Date Posted

03/19/2026

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