BCforward is currently seeking a highly motivated IT Service Desk Auditor Account Management Audit Support for an opportunity in

BCforward is currently seeking a highly motivated IT Service Desk Auditor Account Management Audit Support for an opportunity in Indianapolis IN 46204.

BCforward is currently seeking a highly motivated IT Service Desk Auditor for an opportunity in Indianapolis, IN 46204.

Position Title: IT Service Desk Auditor

Location: Indianapolis, IN 46204

Anticipated Start Date: ASAP

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 06+ Months with the possibility of extension up to 1 year

Job Type: Onsite

Pay Range: $30/hr - $40/hr

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:

Position Overview:

Seeking a detail-oriented and security-focused IT Service Desk Auditor to support the Service Desk team with a comprehensive Account Management Audit.

This role focuses on reviewing user access, validating employment status, and identifying segregation of duties (SoD) conflicts to ensure compliance with security and access control standards.

Key Responsibilities:

Conduct full audits of user accounts across assigned applications and systems.

Review and validate user access against HR audit data to confirm current employment status.

Identify, document, and track inactive or orphaned accounts for remediation or deactivation.

Analyze role assignments using the Segregation of Duties (SoD) Matrix.

Identify and flag SoD conflicts, access violations, or policy gaps.

Maintain detailed documentation of audit findings and corrective actions.

Provide regular progress updates to the Service Desk Manager and IT Security team.

Support remediation efforts related to access corrections and account clean-up.

Required Skills & Qualifications:

Experience in IT Service Desk operations, Identity & Access Management (IAM), or IT Auditing.

Hands-on knowledge of user provisioning and deprovisioning processes.

Understanding of segregation of duties (SoD) and access control best practices.

Strong analytical skills with exceptional attention to detail.

Proficiency in Microsoft Excel or similar tools for tracking and reporting.

Ability to handle sensitive and confidential information with integrity.

Strong documentation and communication skills.

Additional Details:

Position is 100% on-site.

Initial 6-month contract, with potential extension up to 12 months.

Immediate impact role supporting security and compliance initiatives.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 249225 when responding to this ad.

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