Business Operations Analyst

Business Operations Analyst

BCforward is currently seeking a highly motivated Business Operations Analyst

Position Title:Business Operations Analyst

Location: Indianapolis IN 46204 - Hybrid

Date: ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 3 Months (Possibility of Extension)

Job Type: [FULL TIME (>%3D40 HRS WEEKLY)

Pay Range: 42/hr on w2

Job Summary

The Business Operations Analyst supports the Office of Data and Analytics (ODA) by managing budget tracking and financial reporting, supporting workforce planning, coordinating business operations projects, and contributing to organizational strategy and performance management. This role works closely with ODA leadership, Finance, and cross-functional teams to improve operational efficiency, ensure compliance, and advance agency priorities.

The incumbent operates independently under general guidance and serves as a project or initiative lead without direct supervisory responsibility.

Essential Duties and Responsibilities

Budget & Financial Management

• Maintain accurate and up-to-date tracking of all ODA budgets.

• Prepare and submit financial reports and deliverables to the Finance team in a timely manner.

• Monitor expenditures and support leadership in the optimal use of funds to support staffing and operational needs.

Business Operations & Strategy

• Assist in the development and implementation of business operations strategies to improve efficiency and productivity.

• Collaborate with ODA leadership to evaluate and implement new systems, tools, or procedures that enhance workflows.

• Support internal communications initiatives related to business operations improvements.

Performance Metrics & Reporting

• Assist with the development, tracking, and maintenance of performance metrics and key performance indicators (KPIs).

• Collaborate with the Office of Performance Excellence on ODA's role in agency strategic planning and KPI tracking.

• Prepare detailed reports, dashboards, and presentations for leadership summarizing findings, trends, and recommendations.

Project Coordination

• Provide project coordination and administrative support for high-priority business operations initiatives.

• Track project timelines, deliverables, and action items; support communication among stakeholders.

• Serve as a project or initiative lead and delegate tasks to team members as appropriate, with support from senior staff.

Workforce & Organizational Support

• Assist with drafting and updating job descriptions to ensure positions are accurately classified and aligned with operational needs.

• Advise leadership on relationship management between ODA and other divisions to support collaboration and service delivery.

Compliance & Data Governance

• Adhere to HIPAA and applicable state statutes related to data confidentiality and individual privacy.

• Support data governance and data transformation initiatives as requested.

Other Duties

• Perform other duties and special projects as assigned to support ODA and agency priorities.

Supervisory Responsibilities

This position has no direct reports. The incumbent may serve as a project or initiative lead and coordinate work assignments among team members.

Knowledge, Skills, and Abilities

• Strong understanding of business operations, budgeting, and financial reporting

• Excellent written and verbal communication skills

• Ability to develop and analyze performance metrics and operational reports

• Strong organizational, project coordination, and time-management skills

• Ability to work independently and exercise sound judgment

• Strong interpersonal skills with the ability to collaborate across departments

• Knowledge of government, healthcare, or regulated environments preferred

Work Environment & Physical Requirements

• Work is performed in a standard office environment

• Requires prolonged periods of sitting and working at a computer

• Standard business hours

Benefits:

We offer a comprehensive benefits package that includes medical, dental, and vision insurance to support employees' health and well-being. In addition, employees have paid holidays, paid time off (if eligible) and access to a 401(k)-retirement plan

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position.Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration

Interested candidates please send resume in Word format Please reference job code 249857 when responding to this ad.

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