Case Assistant

BCforward is currently seeking a highly motivated Case Assistant for an opportunity in Salem, MA 01970

Position Title: Case Assistant

Location: Salem, MA 01970

Anticipated Start Date: ASAP

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 12+ Months with the possibility of extension

Job Type: Onsite

Pay Range: $16 to $19/hr

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:

Position Title: Case Assistant - Salem Office

Location: 45 Congress Street, ##4120, Salem, MA 01970

Duration: 06 months contract.

Wednesdays, Thursdays, and Fridays for 6 to 6.5 hours each day (18 to 19.5 hours/week max)

Job Description:

This Case Assistant will assist two Career Service Counselors with visual impairments on administrative tasks at their office at 45 Congress. Salem, MA.

Under the directions of the Counselors, Case Assistant will support the Counselors by complete tasks on the MassAbility case management system, fill out forms electronically, and provide visual assistance as needed. Because the Case Assistant will have daily responsibilities to help with the Counselors needs, it is important that he/sheis reliable and able to perform tasks as requested with accuracy.

Specific job duties include but are not limited to:

• Helping the counselors completing tasks on the MassAbility case management system, such as creating documents and letters, determining financial needs, initiating purchase orders and contract orders, recording case notes, developing plans, uploading/locating documents, , and providing visual assistance as needed.
• Filling out forms and letters using information from the MassAbility case management system, such as tuition waiver letters, various referral forms, MBTA TAP letters, and etc.

Managing and organizing electronic files on the MassAbility case management system to secure accessibility for the counselors.

Required skills &Qualifications:

• Positive attitude and willingness to help.
• Ability to organize tasks independently.
• Ability to understand and follow spoken and written instructions.
• Ability to read out and explain information on the computer screen efficiently.
• Ability to learn the MassAbility case management system.
• Proficiency in MS Windows, Word, Excel, Outlook, as well as online meeting platforms such as Zoom and TEAMS.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 248931 when responding to this ad.