Administrative Coordinator

BCforward is currently seeking a highly motivated Administrative Coordinator in Boston, MA. 02110.

Position Title: Administrative Coordinator
Location: 1 South Street, 4th Floor, Boston, MA. 02110
Duration: 03+ months contract.
Pay Rate: $25-30/ hr on W2

Job description:
Administrative Coordinator needed for MBTA. Role will be onsite 4 days a week and 1 day remote.

Description of Services:
Serve as the primary point of contact between MBTA and the DPU regarding scheduling OTIP observations.
Receive communications from the DPU both daily and weekly to schedule OTIP observations throughout the transit rail system.
Receive communications from and schedule FTA observations of OTIP surveys.
Communicate requested observations with appropriate MBTA departments both internal and external to Safety.
Maintain an electronic log of OTIP observations.
Routinely coordinate communications between all parties involved in the OTIP observation process.
Answer questions and attempt to trouble shoot any OTIP observation concerns identified.
Escalate concerns related to OTIP observations from Safet.
Prepare reports as requested related OTIP observations.
Maintain all MBTA Safety Documentation files related to OTIP observations.
Prepare reports related to DPU and FTA OTIP observations when requested.
Represent MBTA Safety Documentation as assigned at meetings related to OTIP, DPU, and FTA observations.
Attend Safety Documentation Department meetings.
Handle other Safety Documentation administrative duties as assigned time permitting.

Essential skills
Strong organizational and multitasking abilities
Ability to communicate utilizing among other things cellular devices
Proficient in Share Point, Microsoft Office, Excel, and Power Point
Excellent communication and interpersonal skills
Proficiency in office software and equipment
Problem-solving and customer service experience
Attention to detail, accuracy, and professionalism

Qualifications
A bachelor's degree
One to three years of administrative and/or customer service experience
An associates degree or high school diploma or GED with equivalent experience may be substitute for a bachelor's degree
Experience working with regulatory agencies is preferred but not required

Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 250051 when responding to this ad.