Systems Engineer

Systems Engineer

BCforward is currently seeking a highly motivated Systems Engineer

for an opportunity at Eagan, MN-Location!

Position Title: Systems Engineer

Location: Eagan, MN

Anticipated Start Date: 1/7/2025

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 6+ Months

Job Type: Full Time (>%3D40 HRS WEEKLY) - CONTRACT - Remote

Pay Range: $65/hr - $80/hr

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Key responsibilities:
Engineer Systems - The Engineer will use Dynatrace to monitor hardware and applications. In addition, you will engage with applications development and technical teams to meet enterprise monitoring requirements for ongoing computer operations. Excellent communication and interpersonal skills will be needed.
What will you do?
* Ensure operations flow smoothly and job documentation (including failure escalation) is well documented and up to date.
* Set up monitoring of hardware and applications within the monitoring application.
* Provide guidance and information to computer operations for successful business process flow.
* Examine production changes for completeness and manage the change flow according to documentation.
* Provide ongoing reporting to ensure management notification of changes and exceptions.
* Build reports to support teams.
* Recommend improvements to processing to eliminate bottlenecks.
* Follow up on changes and incidents to ensure completeness and accuracy.
* Support ongoing operations systems by acting as point of contact for monitoring, executing resolution according to process and communicating cross functionally to elicit resolution of disruptions and exceptions to process.
* Provide input for enhancements and improvements, recommendations on streamlining processes and identify and improve scheduling workflows and dependencies.

What Experience Should You Have?
More than 3 years of IT experience to include:
* Experience in Dynatrace (must have configured and administered with the tool) preferably in an AWS environment.
* Experience with Management Zones, Application Groups, Custom Metrics and Dashboarding is required.
* Experience working with log parsing and DQL.
* Experience analyzing business requirements.
* Experience implementing Dynatrace into an environment would be helpful.
* Ability to manage and carry out complex production change processes, projects and programs.
* ITIL certification (nice to have).
* Experience with SolarWinds Orion and ITOM (nice to have).

There could be a possibility of converting to FTE in the future. Please make sure candidates are willing and able to convert.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

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About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 232037 when responding to this ad.

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