CB Client Onboarding Administrative Support Analyst

CB Client Onboarding Administrative Support Analyst

BCforward is currently seeking a highly motivated CB Client Onboarding Administrative Support Analyst for an job opportunity located in Plano, TX 75024

Position Title: CB Client Onboarding Administrative Support Analyst

Location: Plano, TX 75024

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 6 Months Contract

Pay Rate : $23.00 per hour on W2

Onsite - 5 Days Work from Office

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Responsibilities:

• Effectively manage internal and external related activities such as scheduling client training sessions on Treasury products, meetings and communications with a high degree of professionalism, accuracy, speed and confidentiality
  
• High production driven environment
  
• Schedule client Treasury training sessions received through different channels such as phone, email, Scheduler tool and MS Teams.
  
• Coordinates and participates in meetings and provides appropriate meeting follow-ups as required
  
• Ensure to enter daily productivity metrics in appropriate application
  
• Communicate professionally with individuals at all levels of the organization verbally and through high quality, concise emails regarding project progress and recommendations/decisions
  
• Build and maintain strong relationships with key partners such as other Administrative Support Analysts, Middle Office and Front Office partners while creating a collaborative environment
  
• Required to update the systems of record (multiple systems) to ensure that the actions taken are clear for other areas that might access the records to further assist clients now or in the future.
  
• Update/edit Outlook team calendars, Excel spreadsheets or PowerPoint presentations to key senior partners, as requested
  
• Use internal systems to research client profiles to ensure accurate training sessions to schedule
  
• Lead, coordinate and execute on internal ad hoc projects, as requested
  

Skills:

• Call-Center, fast-paced working environment experience, type 50 wpm, ability to demonstrate flexibility, integrity, conflict resolution and great attention to detail. Excellent oral, research, presentation and written skills.
  

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 239166 when responding to this ad.

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