Resource Management & Operations Specialist

Resource Management & Operations Specialist

BCforward is currently seeking an initiative-taking Resource Management/Operations Specialist for a REMOTE opportunity!

Position Title: Resource Management & Operations Specialist

Location: REMOTE

Anticipated Start Date: ASAP

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 6+ Months with potential to long term.

Job Type: CONTRACT (%3D40 HRS WEEKLY)/ [CONTRACT], [REMOTE]

Pay Range: [$28/hr]-[$32/hr]

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:

The Resource Management & Operations Specialist delivers resource management and operations support to business units, focusing on customer experience, operational efficiency, and process excellence. They manage deployment for practitioners by service area, service line, and/or region and contribute to day-to-day operations.

Job Responsibilities:

• Deployment: Optimize utilization, propose practitioners for assignments, manage resource requests, support teammates, advise projects, utilize RM/Office tools, resolve staffing conflicts, influence staffing outcomes, escalate sensitive situations, maintain one-on-one relationships, understand key metrics, and collaborate with RM Information Services.
• Tools, Data Management, and Other Deloitte Technology: Maintain proficiency in management tools, leverage RM reporting team, and ensure data accuracy.
• Knowledge of Our Business: Understand the business, markets, service offerings, practitioner skills profiles, other business areas, project pipeline, and Greenhouse Experience team operations.
• Practice Operations: Review staffing data, provide insights, collaborate with leaders, and provide seamless Talent support.
• Advisor Organization: Share resource management information, implement Talent programs.
• Recruiting: Provide input on recruiting order board, fit and deployment options, and onboarding.
• Learning & Development: Recommend training programs.
• Performance Management: Communicate with leadership, participate in performance management.
• Finance: Collaborate with Finance Managers on forecasting and analysis.

Qualifications:

• BA or BS undergraduate degree
• Strong critical thinking, analysis, and problem-solving skills
• Strong conflict resolution skills, including the ability to negotiate and influence others.
• Strong written and oral communication skills
• Ability to manage and resolve complex and sensitive situations.
• Ability to multitask and prioritize tasks appropriately.
• Ability to work both independently and collaboratively with large teams.
• Ability to manage confidential information appropriately and professionally.
• Strong competency in core professional skills, especially diligence, responsiveness, follow through, flexibility, initiative, and tact.
• Strong proficiency with MS Office tools: Excel, Word, PowerPoint, Outlook

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCForward' s 6,000 consultants support more than 225 clients globally.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 238663 when responding to this ad.

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