Production / Technical Support II

Production / Technical Support II

BCforward is currently seeking a highly motivated Production / Technical Support II for an opportunity in Saint Louis, MO!

Job Description

Position Title: Production / Technical Support II

Location: Saint Louis, MO

Anticipated Start Date: ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 11 Months

Job Type: Contract [FULL TIME (>%3D30 HRS WEEKLY)], [CONTRACT], [HYBRID]

Pay Range: $18/hr to $23/hr

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Requirements:

Details: This role is part of the ATM Analytics, Reporting and Operations Support team within ATM Operations. The ideal candidate will work alongside ATM L1 teammates to digest, critically analyze, and report ATM performance data to the Line of Business and other key stakeholders.

Excellent verbal and written communications skills

Must be teachable and adaptable

Ability to analyze various volumes of data and think critically to extract vital information or detect anomalies

Ability to work independently or collaboratively within and between teams

At least intermediate, but preferably advanced skills with MS Excel and other MS Office tools

Strong organizational skills with keen attention to detail

Ability to manage time and tasks efficiently

ATM operations domain experience

1. Good working knowledge with excel

2. Using Tableau

3. Analyze data/reporting

Working knowledge of/experience using Tableau, Hadoop, Oracle, Jira/Agile Tools, Microstrategy, etc.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Keywords:

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best-in-class place to work.

BCforward is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 229785 when responding to this ad.

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