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Job Requirements of Field Technical Support Representative:
-
Employment Type:
Contractor
-
Location:
Bellaire, KS (Onsite)
Do you meet the requirements for this job?
Field Technical Support Representative
BCforward
Bellaire, KS (Onsite)
Contractor
Position Title: Field Technical Support Representative
Location: 1776 Centennial Dr,McPherson, KS 67460
Anticipated Start Date: Tentative start Date 06/23
Please note this is the target date and is subject to change. BCForward will send official notice ahead of a confirmed start date.
Expected Duration: 12+ Months with possibilities for extension
Job Type: Contract: 40 hrs/week
Pay Range: $20 to $22/hr
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Responsibilities
* Provides on-site client facing support; including installation, servicing, and repairing systems.
* Quality checks operational status of system equipment before deployment.
* Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
* Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications
* 3+ of field support experience
* Hardware/software installation, support and troubleshooting
* Experience with Windows 10
* Experience with MS Office and OS365
* Configuring new PC's/notebooks via SCCM imaging
* Ticket management experience
* iOS device familiarity
* Lift and carry up to 40lbs
Work Environment
* Office environment
* Walk up Kiosk support
* Vending and Locker resupply
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
Location: 1776 Centennial Dr,McPherson, KS 67460
Anticipated Start Date: Tentative start Date 06/23
Please note this is the target date and is subject to change. BCForward will send official notice ahead of a confirmed start date.
Expected Duration: 12+ Months with possibilities for extension
Job Type: Contract: 40 hrs/week
Pay Range: $20 to $22/hr
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Responsibilities
* Provides on-site client facing support; including installation, servicing, and repairing systems.
* Quality checks operational status of system equipment before deployment.
* Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
* Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications
* 3+ of field support experience
* Hardware/software installation, support and troubleshooting
* Experience with Windows 10
* Experience with MS Office and OS365
* Configuring new PC's/notebooks via SCCM imaging
* Ticket management experience
* iOS device familiarity
* Lift and carry up to 40lbs
Work Environment
* Office environment
* Walk up Kiosk support
* Vending and Locker resupply
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
Interested candidates please send resume in Word format Please reference job code 239551 when responding to this ad.
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