Receptionist/Switchboard Operator

Job Title: Receptionist/Switchboard Operator

Location: (Elma, NY)

Duration: Contract - 12 months

Pay Range: $20/hr $22.50/hr (W2)

Job ID: 372540

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Receptionist/Switchboard Operator to join our team on a part-time afternoon schedule. The role will include daily switchboard coverage, logistics support for the office floor, and dependable coverage during absences and vacations.

Onsite Schedule:

• Onsite Monday to Friday, 12:00 p.m. to 4:00 p.m.
• Flexibility to cover full-day or full-week schedules for absences and vacations.

Responsibilities:

• Cover one hour of switchboard daily and provide full-time coverage as needed during vacations.
• Answer, respond to, and transfer incoming calls efficiently to proper destinations.
• Run floor logistics, including distributing mail and maintaining, ordering, and stocking supplies.
• Post updates on building and employee boards and maintain effective communications in common areas.
• Order lunches and support set up and take down for meetings and employee engagement events.
• Assist with receiving catering orders, mail, and other deliveries with timely communication to employees.
• Maintain a professional lobby area and conference rooms and respond to routine inquiries.
• Handle sensitive information with discretion and maintain confidentiality.

Required Skills & Qualifications:

• High school diploma or GED.
• One year of experience in a corporate environment.
• Exceptional verbal and written communication skills with the ability to interact with diverse audiences, including senior executives and external stakeholders.
• Proficiency in Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint.
• Ability to work with web-based and desktop applications, including phone changes and iPad visitor badging.
• Ability to lift over 25 lbs.
• Reliable availability to cover meal breaks for the main corporate receptionist and to support coverage needs.

Preferred Skills:

• Experience supporting front desk or switchboard operations.
• Event or meeting support experience.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.