Justice-Involved Outreach Contractor

Job Title: (SERVE) Justice-Involved Outreach Contractor

Location: Boston, MA

Duration: 3 months+

Pay Range: $20/hr - $21.65/hr (W2)

Job ID: 371337

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a (SERVE) Justice-Involved Outreach Contractor to join our team. The ideal candidate will have strong experience in field-based peer outreach, engagement, and resource navigation for service members, veterans, and families and a proven ability to connect justice-involved veterans with stabilization resources and coordinated community services.

Responsibilities:

• Deliver non-clinical, peer support, outreach, coordination, and resource navigation within contractual scope.
• Conduct structured intake assessments that capture service history, physical ability, trauma exposure, substance use history, suicidal ideation, mental health history, stabilization needs, and other pertinent information per EOVS standards.
• Assist veterans in identifying immediate needs, stabilization priorities, and short-term goals.
• Support development of Individual Recovery Plans or comparable goal-oriented service plans focused on stability, rehabilitation, reintegration, and barrier reduction.
• Refer veterans to housing, behavioral health, substance use, employment, benefits, and legal support providers.
• Facilitate coordinated connections and warm handoffs to community providers and justice system partners as authorized.
• Coordinate within role boundaries with courts, probation, parole, diversion programs, correctional facilities, and reentry organizations to support engagement.
• Participate in community outreach activities or stakeholder meetings when authorized by supervisors.
• Maintain accurate and timely documentation of outreach, referrals, and interactions in designated EOVS systems in accordance with HIPAA, privacy laws, and PII protections.
• Escalate high-risk, safety-related, or complex matters to the designated EOVS supervisor per safety protocols.
• Communicate observed service gaps or systemic barriers impacting justice-involved veterans to the EOVS Contract Manager.
• Deliver services in community settings while complying with HIPAA, confidentiality, and PII protections.

Required Skills & Qualifications:

• Ability to follow protocol and procedures.
• Manage field-based outreach schedules, active caseloads, and administrative duties.
• Capability to meet deadlines, establish priorities, and manage work sequences.
• Professional and effective communication with veterans, providers, and the public.
• Sound judgment with appropriate escalation of concerns.
• Comfort discussing suicide and supporting potentially suicidal veterans in a non-clinical peer role.
• Solid knowledge of military culture and implications for service delivery.
• Adherence to HIPAA, confidentiality standards, and protection of PII.
• Comfort participating in approved outreach and public awareness activities.
• Working knowledge of Microsoft Office applications.
• Ability to work independently and in accordance with EOVS office, field, and telework policies.
• Reliable transportation.

Preferred Skills:

• Experience engaging justice-involved populations and coordinating with criminal justice stakeholders.
• Familiarity with local, state, federal, and community veteran resources and benefits navigation.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume or contact:

Name: Mohammed Omer

Email: