Administrative Clerk

BCforward is currently seeking a highly motivated Administrative Clerk for an opportunity in Fitchburg, MA 01420.

Job Title: Administrative Clerk
Work Location: Fitchburg, MA 01420
Expected Duration: 2+ months.
Pay rate: $19.59 per hour on W2.

Job Description:
Works directly with Administrative Assistant I and Area Director, assisting in the implementation of daily operational activities
Responsible for clerical support of HCSIS Stage I and Stage II investigations, including data entry and correspondence
Backup for ordering supplies, office equipment, and furniture
Maintains a relationship with the Regional Business Office and various vendors that items are purchased from
Responsible for maintaining historical file systems, which includes purging records and filing
Maintains ineligible file system
Reviews forms, lists, documents, correspondence, and/or applications for accuracy and completeness
Performs typing tasks utilizing MS Office programs as needed and requested, including correspondence, etc.
Assists SCs with copying and mailing of ISPs
Maintains reception area, including security, processing incoming and outgoing mail, switchboard, and maintaining In/Out board for staff
Maintains level of confidentiality around staff cell phone numbers, consumer information, confidential material, including files that are being purged, and individual consumer crisis
Maintains filing system for processing of MASSCAP information
Maintains tracking system for Safety Plans and Monthly Site Visits
Performs other duties as assigned

Skills:
Ability to read, write, and comprehend the English language, Required
Ability to use proper grammar, punctuation, and spelling, Required
Knowledge of clerical office practices and procedures, including office correspondence, types, and usages of office equipment, Required
Skill in typing at a minimum of 20 mailable words per minute, Required
Ability to follow written and oral instructions/directions, Required
Ability to communicate effectively in oral expression, Required
Ability to assemble items of information in accordance with established procedures, Required
Ability to file material in accordance with standard filing procedures, Required
Ability to maintain accurate records, Required
Ability to establish and maintain harmonious working relationships with others, Required
Ability to deal tactfully with others, Required
Ability to exercise discretion in handling confidential information, Required

Ability to:
Work on-site in a busy call center environment handling emotionally stressful matters; understand DCS policies, procedures, standards, and practices; manage conflicting priorities under time constraints and high workloads; recognize indicators of abuse, and neglect; communicate effectively; perform phone interviews while simultaneously inputting documentation into the department's management information system; be thorough, precise and accurate when completing work; Write clear, intelligible, and professional narratives; and respond to the needs of the public in a professional manner free of judgment or bias.


Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 249707 when responding to this ad.