Program Specialist

BCforward is currently seeking a highly motivated Program Specialist for an opportunity in Phoenix, AZ 85012 .

Job Title: Program Specialist
Location: 4141 S Herrera Way Phoenix, AZ 85012
Pay Rate: $23/hr per hour W2
Hybrid: 2 days in office and 3 at home
7:30am - 4:30pm


Required Skills:
ADOBE experience
Google experience
1 year of admin/office experience
Phone experience
Good communication
Preferred Skills: Active FPCC is preferred

Job Description:
Manage the day-to-day operation of the Military Family Relief Fund.
Accepting applications, input donations, and admin tasks associated with intake.
Intake of the applications, compile the forms needed and put into 1 pdf, and create a synopsis on what the veteran is needing.
Send the checks to finance to department to be cut and mailed out.
Donation intake: hand input every donation into a tracking system weekly.
Attend daily morning meetings

Additional Information:
This position has the possibility of future permanent employment for agents that are able to successfully perform the duties of the position, demonstrate dependability and culture alignment.
Selected candidates must abide by the required pre-employment checks including state and federal criminal background check, fingerprinting, and Arizona tax filing records check for the previous 5 years.
Candidates must live in the Greater Phoenix Metro area and be able to attend 1st day orientation in person.
Must have the ability to work a flexible schedule as dictated by business needs within our operating hours 7:45am to 5:15pm, Monday through Friday.
Training is an intensive 3 to 6 weeks from 8:30am to 5pm. TRAINING IS ONSITE!
Attendance is critical as learning and applying knowledge is continuous for this role.
Hybrid role
Hardwired internet access with sufficient bandwidth to handle applications required for the job duties.
If using a 5G router, please bring this on day 1 so the IT department can prepare it to work with issued equipment.
Short stint work history will likely not make it to the interview.
Call center history should not be switchboard operation/dispatch, transferring calls.
Candidates must have the ability to transport equipment from office to home (micro desktop, 2 monitors, keyboard, mouse, headset) - not public transportation.


Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 249525 when responding to this ad.