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Organizational Change Management

BCforward Toronto, Ontario (Onsite) Contractor
Organizational Change Management

BCforward is currently seeking highly motivated Lead Consultant - Organizational Change Management in Toronto, ON

Position Title: Organizational Change Management

Location:
Toronto, ON

Anticipated Start Date:
Tentative start Date 03/10/2025
Please note this is the target date and is subject to change. BCForward will send official notice ahead of a confirmed start date.

Expected Duration:
06+ Months with Contract to hire
Job Type: Contract:
40 hrs/week

Pay Range:
$50/hr to $60/hr
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Title:
Lead Consultant - Organizational Change, Business Process Mapping, and Training

Work Location: Onsite required (Toronto office) 3 days weekly, remote permitted 2 days weekly

Job Type: Full-Time

Job Summary: We are seeking a highly skilled and experienced Lead Consultant to join our team. The ideal candidate will be responsible for leading client organizational change initiatives, mapping business processes, and developing and delivering training content. This role requires a deep understanding of change management principles, process improvement techniques, and adult learning methodologies and ability to focus on delivering client outcomes.

Key Responsibilities:

  • Lead and manage consultants responsible for delivering:
    • Organizational Change strategy and execution for complex change initiatives to ensure successful adoption and implementation of new processes and systems
    • Conduct comprehensive business process mapping to identify areas for improvement and optimization
    • develop and implement training strategies and programs tailored to the needs of clients. Create high-quality training materials, including e-learning modules, instructor-led training, workshops, and job aids.
  • Collaborate with stakeholders to understand their needs and ensure alignment with business objectives.
  • Monitor and evaluate the effectiveness of change management and training programs, making necessary adjustments to improve outcomes.
  • Provide expert coaching and support to consultants as they deliver
  • Client focal point responsible for quality of OCM, Training and Business mapping services.
  • Mentor and guide consultants in change management, process mapping, and training development.

Qualifications:

  • Bachelor's degree in Business Administration, Organizational Development, or a related field.
  • Extensive experience (6+ years) leading professional service delivery in change management, organizational development, or a related field.
  • Strong knowledge of business process mapping techniques and tools.
  • Excellent communication and presentation skills.
  • Proficiency in using e-learning authoring tools and learning management systems (LMS).
  • Ability to work independently and manage multiple projects simultaneously.
  • Strong analytical and problem-solving skills.
  • Certification in change management (e.g., Prosci, CCMP) is a plus.

Keywords:
OCM, Change management

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.



About BCforward:
Founded in 1998 on the idea that industry leaders needed professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled

BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 236025 when responding to this ad.


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Job Snapshot

Employee Type

Contractor

Location

Toronto, Ontario (Onsite)

Job Type

Information Technology

Experience

Not Specified

Date Posted

02/28/2025

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