Lead Designer

BCforward is looking for a motivated Lead Designer in Newton, MA 02459

Position Title: Lead Designer

Location: Newton, MA 02459

Expected Duration: 11+ Months

Pay Rate: $53/hr - $80/hr on W2

Description

• Are you a bold, creative thinker who loves solving problems through innovative technology solutions? Are you passionate about customer strategy, digital design, and creating seamless experiences across platforms? We are seeking a motivated design enthusiast to join our growing team.
• As we transform from a traditional student loan provider into a comprehensive education services company, you'll play an essential role in designing digital experiences that support students throughout their entire education journey- from planning for college and applying for financial aid, to managing finances during school, and achieving success after graduation.
• In this role, you'll be responsible for creating user-centered experiences across our consumer-facing digital touchpoints, including web, mobile, tablet, and app experiences. You'll work as part of a cross-functional team, collaborating closely with business stakeholders, content strategists, copywriters, researchers, and development teams to bring innovative solutions to life.

Work you'll do Product Design & Experience Development

• Lead design efforts on projects from concept to implementation, taking full ownership of work throughout the process
• Create user-centered experiences grounded in research insights, competitive analysis, and UX best practices
• Develop design artifacts including journey maps, wireframes, user flows, interactive prototypes, and high-fidelity mockups
• Deliver detailed design specifications and documentation for development teams
• Work closely with developers to ensure designs are implemented according to specifications
• Provide a voice for customers within the team, advocating for user needs

Design System & Standards

• Contribute to and enhance our internal design system library within Figma
• Help maintain design consistency across products and experiences
• Document patterns and component guidelines for team use
• Deliver detailed design specifications and documentation for development teams
• Apply systematic thinking to complex design problems

Research & Strategy

• Conduct competitive analysis and stay updated on industry best practices
• Identify opportunities to improve customer/consumer experiences
• Support heuristic evaluations, A/B testing, and design validation
• Participate in business walkthroughs and stakeholder interviews

Collaboration & Communication

• Collaborate with our research team to implement insights into design solutions
• Partner with content strategists and copywriters to create cohesive experiences
• Present design solutions to stakeholders and executives with clear rationale
• Communicate effectively with both technical and non-technical audiences
• Facilitate high-level strategic decisions with buy-in from multiple disciplines

Qualifications Required

• Bachelor's degree or equivalent work experience
• 6+ years of experience in user experience design, interaction design, UI design, and/or digital product design
• Proficiency in Figma and Adobe Creative Suite
• Strong portfolio demonstrating experience designing complex systems across multiple platforms
• Excellence in visual design with an understanding of design principles and accessibility standards
• Experience documenting and annotating complex interactions for development teams
• Excellent written, presentation, and verbal communication skills
• Ability to work collaboratively across disciplines and organizational levels
• Self-starter with strong project management skills who delivers work on time
• Growth mindset with a willingness to learn new tools and approaches

Nice to Have

• Experience in financial services or education technology
• Knowledge of design thinking methodologies
• Understanding of agile development processes
• Background in conversion optimization and/or e-commerce

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 248927 when responding to this ad.