Business Support Manager

Business Support Manager

BCforward is currently seeking a highly motivated IT Business Analyst V for an opportunity in Plano, TX 75024!

Position Title: IT Business Analyst V (Business Support Manager)

Location: Plano, TX 75024 & Charlotte, NC

Anticipated Start Date: ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 12Months

Job Type: CONTRACT, Hybrid

Pay Range: $40 to $46/hr

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Description:

Manages diverse administrative functions for a business unit. Functions managed may include: financial control/budgeting and consolidation, personnel processes, compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. May consult with senior management to define and manage projects that encompass and impact many associates. Requires a thorough knowledge of the department or business unit's functional area or products.

The Business Support Manager role is part of the Business Support Management team for the Global Technology Business Management and Controls organization. This unique opportunity offers the individual the ability to engage with individuals across BMC, support the operational health of multiple BMC organizations, and contribute to the larger success of GT.
Success measures for this role includes and may not be limited to:
• Successful execution of onboarding and offboarding procedures for BMC resources
• Accurate organizational chart documentation and maintenance
• Effective management of team SharePoint sites
• Complete meeting notes of various routines and stakeholder meetings
• Timely crafting and delivery of agenda outlines and relevant meeting materials
• Collaboration and completion of standardized business operations review documents
• Timely, accurate execution of standard operating procedures
• Effective identification and correction of formatting, grammatical or timestamp errors on presentations and documents
• Ability to remain nimble and positive when priorities change and Adhoc needs arise such as technology or building issues
• Demonstrates responsiveness and prompt follow up on tasks or questions

Required (hard) skills/experience
• Microsoft Office - Excel, PowerPoint, Word skills
• Moderate SharePoint skills
• Strong written and verbal communication skills
• Advanced notetaking and meeting management skills
• Moderate to advanced problem-solving skills
• Beginner to moderate end-to-end process or procedure management
• Strong focus on consistency
• Effective prioritization of workbench deliverables
• Timely follow-up on requests and questions
• Thrives in a fast-paced environment

Desired skills/experience
Experience working in a highly regulated industry or financial institution
Has previously interacted with senior level managers

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 231836 when responding to this ad.

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