VoIP Engineer - Intermediate

BCforward is currently seeking highly motivated VoIP Engineering in Jersey City, NJ.

Our client is one of the oldest financial institutions and offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporations. Their history spans over 200 years and today are the leaders in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

Position Title: Infrastructure Engineering (VoIP)
Location: Jersey City, NJ
(Hybrid work model - 2 days' work from Office/3 days' work from home)
Duration: 8 Months Contract to Fulltime
Pay Range: $60.22 - $62.30

Roles & Responsibilities:

• Configure and maintain Voice and Video communication systems, provision new user accounts and provide support.
• Diagnose and resolve VOIP related issues, including call quality problems, call drops, connectivity issues.
• Monitor network traffic to identify and resolve performance bottlenecks, generate health and call statistic reports.
• Implement and enforce security measures to protect the VOIP system.
• Provide training and tech support to end-users, assisting phone configuration and troubleshooting.
• Maintain comprehensive documentation of configuration, changes, troubleshooting procedures.
• Collaborate with service providers and vendors for support, maintenance, upgrades.

Must have

• VOIP Protocols: In-depth knowledge of VOIP protocols like SIP (Session Initiation Protocol), RTP (Real-time Transport Protocol), Codecs, SIPREC, WebRTC
• Network Configuration: Proficiency in configuring and troubleshooting network equipment, including routers, switches, and firewalls.
• VOIP Software and Hardware: Familiarity with VOIP systems and platforms, such as Cisco Call-Manager, Asterisk, or other VOIP solutions.
• Quality of Service (QoS): Understanding of QoS principles, MOS to ensure voice quality over IP networks.
• Security: Knowledge of VOIP security best practices and the ability to identify and address security vulnerabilities.
• Troubleshooting: Strong troubleshooting skills to diagnose and resolve VOIP issues promptly. Familiarity with tools like Wireshark, Splunk.

About BCforward:
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
www.BCforward.com
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This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to, and including, both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 220903 when responding to this ad.