Usability Researcher 2

Position Title: Usability Researcher 2

Location: Remote, PST

Anticipated Start Date: ASAP

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Job Type: Contract and Remote

Pay Range: $45 - $50/hr. on w2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

• 2+ years of experience conducting UX research in technical domains.
• Ability to quickly and effectively analyze research data and present rich findings simply and clearly to influence product design and direction.
• Passion for learning new technologies and understanding the needs of users across a wide range of technical abilities.
• Great communication on project management.
• Verbal and written communication skills, negotiation skills, customer service and interpersonal skills.

• Demonstrated ability to impact and influence business decisions across boundaries, often in ambiguous situations.
• Proven storytelling and communication skills across leadership, engineering teams, designers, customers, and partners.
• Strong leadership skills to deliver projects and customer insights within and across product teams that resulted in a robust product impact.
• Ability to plan research against business needs.
• Experience conducting research globally and working with global stakeholders.
• Knowledge of client's customer privacy policies and tools.
• Experience working with AI tools, presentation tools and strong design experience and output (e.g. knowledge of Figma, PowerPoint deck building etc.) strongly desired
• Ability to work independently and manage one's time

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 240330 when responding to this ad.