Child Support Specialist

BCforward is currently seeking a highly motivated Child Support Specialist for an opportunity in Phoenix, AZ 85007.

Job Title: Child Support Specialist
Location: 1789 W Jefferson Street Phoenix, AZ 85007
Duration: 6 months contract position with possibility to be extended
Pay Rate: $ 17.26 /hr. on W2

Required Skills:
Computer software applications such as Microsoft Office Suite, Google tools
legal documents applicable to case management and/ or child support enforcement activities
Filing and maintaining records; Data entry

Preferred Skills:
Customer Service Experience
Effective oral and written communication to establish and maintain an effective working relationship with a diverse group

Job description:
This position works under direct supervision in the application of child support rules, regulations, policies and procedures.
The person in this position performs a variety of tasks related to the Division of Child Support Services (DCSS) Centralized Mail and Imaging Unit (CMI).
The person in this position is responsible for receiving, dispersing and housing supplies for the Specialized Services Region.
This position houses and maintains a central repository for certified documents needed for child support case processing and maintains records for safeguarding Federal Tax Information (FTI) according to required standards.
This position is responsible for the review/ analysis of all incoming child support case-related documents received through the division's central mail to determine document certification, or specific team returned documents which may require special handling to process, timely imaging of all received documents into the automated case management system and identification of appropriate work item codes.
This position provides support to case managers requesting documents held in the document repository and is responsible for all other daily operations needed for processing and handling of documents received at central mailing address, working with mail vendor on any missing items, changes in service or delivery, or change in vendor staffing.


Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 249711 when responding to this ad.