IT Lab Computing Support Specialist

BCforward is currently seeking a highly motivated IT Lab Computing Support Specialist in Summit, NJ .

Job Title: IT Lab Computing Support Specialist

Location: 556 Morris Avenue, Summit, NJ 07901
Pay Rate: $36/hr
Schedule: 40 hours/week (flexible schedule; nights and weekends required)

Job Summary:

We are seeking a dedicated IT Benchtop Support Specialist to provide comprehensive technical support for laboratory IT environments in a Cell Therapy Operations setting. The ideal candidate will support both software and hardware systems, manage user access, and ensure the smooth operation of lab computing systems.

Key Responsibilities:

• Provide technical support for laboratory IT environments, including operating systems, hardware, peripherals, and instrument-controlled software.
• Manage onboarding, relocation, and decommissioning of lab equipment and computers.
• Implement and monitor Windows-based security measures (user/group permissions, file/folder permissions, group policies, local security policies).
• Serve as the primary contact for instrument vendors, troubleshooting and escalating technical issues when necessary.
• Support new system validations and change management initiatives.
• Maintain an inventory of lab equipment, PCs, and software.
• Manage user access (adding/modifying roles, resetting passwords).
• Ensure compliance with GMP requirements and provide Audit Trail Reports as needed.

Must-Have Qualifications:

• 1+ years of IT hardware troubleshooting
• 1+ years of software installation & troubleshooting
• 6+ months of network configurations & troubleshooting
• 1+ years of Enterprise/Corporate IT experience
• 1+ years of group policy, file permission & user account management
• Associates degree OR relevant IT Certification (within the last 5 years) (High school diploma alone will NOT qualify)
• Candidates must be local to the Summit, NJ area

Highly Preferred (But Not Required):

• 2+ years of experience with Python, Java, C++, UI/UX Development

This is an excellent opportunity for IT professionals with hands-on experience in laboratory or research environments looking to advance their careers in a dynamic, innovative setting.

Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.



About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 236844 when responding to this ad.