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Job Requirements of Patient Care Coordinator I - 590078:
-
Employment Type:
Contractor
-
Location:
Henderson, NV (Onsite)
Do you meet the requirements for this job?
Patient Care Coordinator I - 590078
BC Forward
Henderson, NV (Onsite)
Contractor
Patient Care Coordinator I - 590078
Duration : 3 months Training - 8a-5p mon - fri PST - 2 weeks 1on1 - CAERA ON - NO TIME OFF Schedule 8a-5p mon - fri PST Handle inbound and outbound calls, including the processing and scheduling, education and discussion of preventative and chronic care screenings/management.
May go onsite to schedule within office.
Education/Experience:
High school diploma or equivalent. Staff will conduct member outreach calls for our MCD and MCR LOB's. While calling members they will be notifying them of any preventative or chronic condition screenings needed and assist members in scheduling said screenings. They will also be referring members to resources and benefit information as needed.Staff will be part of out Member Outreach Team working alongside callers in the same market and going onsite in provider offices to conduct said outreach as well as at home remotely based on plan need.Staff must be bilingual in English and Spanish, have a history or Microsoft Suite Experience as customer service outreach experience, as well as reliable transportation. HEDIS experience is preferred but not required. They will also be responsible for making 70 minimum outreach calls a day: 350 a week. Documentation and application use are a must while conducting outreach.Staff may be working remotely from home or inside a provider's office. May need to go onsite to schedule within provider office. Calling from provider offices to schedule appointments. 2 max per week. Mileage reimbursed if onsite ( if department can't reimburse, candidates will not need to travel) Applications- trucare, quality outreach tracker, excel, outlook, teams, one note, Webex, chrome,
Benefits
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
BCforward is currently seeking a highly motivated Patient Care Coordinator I in NV remote
Position Title: Patient Care Coordinator I
Location: NV remote
Anticipated Start Date: 03/02/2026Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration: 3+ Months
Job Type: [FULL TIME (>%3D40 HRS WEEKLY)/ [TEMP], [Remote]
Pay Range: $20/Hr - $23/HrPlease note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Requirements:Job Title : Patient Care Coordinator I Location : RemoteDuration : 3 months Training - 8a-5p mon - fri PST - 2 weeks 1on1 - CAERA ON - NO TIME OFF Schedule 8a-5p mon - fri PST Handle inbound and outbound calls, including the processing and scheduling, education and discussion of preventative and chronic care screenings/management.
May go onsite to schedule within office.
Education/Experience:
High school diploma or equivalent. Staff will conduct member outreach calls for our MCD and MCR LOB's. While calling members they will be notifying them of any preventative or chronic condition screenings needed and assist members in scheduling said screenings. They will also be referring members to resources and benefit information as needed.Staff will be part of out Member Outreach Team working alongside callers in the same market and going onsite in provider offices to conduct said outreach as well as at home remotely based on plan need.Staff must be bilingual in English and Spanish, have a history or Microsoft Suite Experience as customer service outreach experience, as well as reliable transportation. HEDIS experience is preferred but not required. They will also be responsible for making 70 minimum outreach calls a day: 350 a week. Documentation and application use are a must while conducting outreach.Staff may be working remotely from home or inside a provider's office. May need to go onsite to schedule within provider office. Calling from provider offices to schedule appointments. 2 max per week. Mileage reimbursed if onsite ( if department can't reimburse, candidates will not need to travel) Applications- trucare, quality outreach tracker, excel, outlook, teams, one note, Webex, chrome,
Benefits
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
Interested candidates please send resume in Word format Please reference job code 249611 when responding to this ad.
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